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Maximum nbn speeds. Refund offer for Telstra customers.

Did you purchase a Telstra nbn plan before 08/11/2017? You may be entitled to a partial refund or be able exit your contract without cost. Telstra is providing remedies to consumers who purchased nbn internet plans where their fibre to the node (FTTN) or fibre to the building (FTTB) connection was not capable of delivering the speeds promised. We acknowledge that by doing so, we likely breached the Australian Consumer Law. We will be contacting affected customers between 8 November and 5 December to offer options including a refund, moving to a lower speed plan or exiting their contract.

Find out more by clicking here for more information or contact us on 1800 236 459 for Consumer or 1800 639 070 for Business.

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