Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

Contact our
support team

Whether you want to sign up for a new service
or have a question about your current ones,
our support team are eager to help.

Call 13 2000

Chat to us online

 

 

Every Telstra business customer, no matter how big or small, has access to our Account Management Support team.

General enquiries

For general enquiries call 13 2000. Available between 8am-9pm AEDT 7 days a week.

  • Sales and follow up on an order
  • Billing enquiries
  • Make changes to your account
  • International roaming
  • Check our service status

 

nbn tech support

For nbn technical support call 13 2000 all day, every day.

  • Order before 1pm and get next business day hardware replacements.
  • Available 24/7.

If your nbn connection is interrupted, try our support checklist.

Want more options?

Help and support

For more help, check out our support articles.

Go to support
People with disability

If you require assistance, email or call us.

Call 1800 068 424
Need an interpreter?

Call our multilingual service line to speak to us in your preferred language.

Find out more
Telstra Business Centre

We can help improve your costs and efficiency.

Find your nearest Telstra Business Centre