Post Paid

Showing 7 articles

• What’s pay-as-you-go international roaming?

• How to check your roaming usage

• What should you do when you receive a fail email or SMS?

• What’s an International Day Pass and how does it work for small business?

• How do I upgrade my phone on a Business Lease Plan?

• How to make calls while overseas

• How to update Call/Service barring settings?

• How to unlock my phone with a PUK code

• What are Third Party Content Purchases

• $35 Team Plan

• What's included in my mobile phone plan?

• Divert my phone to my MessageBank

• How do I set up and activate my iPhone?

• How do I forward calls on my mobile?

• What is Telstra One Number?

• What does the 'Remove Telstra Plan' option in the Watch app do?

• How to use your connected Apple Watch + Cellular?

• How am I charged for calls and texts from my cellular-enabled smart watch?

  Calls and texts from your cellular-enabled smart watch over the Telstra Mobile Network count towards your mobile plan’s monthly allowance.

  So if your combined usage on your phone and cellular-enabled smart watch goes over your plan’s allowance, you’ll be charged for the additional usage in accordance with your mobile plan’s call or text rates. Calls and texts made from your cellular-enabled smart watch will appear on the bill as if they were made from your mobile.

   

  How am I charged for data on my cellular-enabled smart watch?

  Data you use on your cellular-enabled smart watch counts towards your mobile plan’s monthly data allowance. If you go over your plans monthly data allowance, you may be charged according to your plan.

• What should I do if I lose my cellular-enabled smart watch?

• How do I subscribe to Telstra One Number?

• How do I cancel my Telstra One Number subscription?

• How do I check my mobile data usage?

• How do I set up and manage my data usage notifications?

• My mobile data speed is capped. Will I be charged for excess data?

• How do I add more data to my mobile or mobile broadband?

• What happens when I change my mobile plan?

• How do I cancel my mobile plan?

• How do I know if my mobile plan has shared or non-shared data allowance?