Mobile phone settings

Showing 11 articles

• What’s pay-as-you-go international roaming?

• How to check your roaming usage

• What should you do when you receive a fail email or SMS?

• No excess data charges? What is it and how does it work?

• What is the typical impact of the capped speeds?

• What’s an International Day Pass and how does it work for small business?

• How do I upgrade my phone on a Business Lease Plan?

• How to make calls while overseas

• How to update Call/Service barring settings?

  1. Go to Your Telstra Tools
  2. Click on Services and Mobile / Mobile Broadband
  3. If you have access to the Mobile Data Usage Meter, a Mobile Phone / Mobile Broadband dashboard will appear. If you require access, refer to Your Profile section in Your Telstra Tool
  4. On the Mobile / Mobile Broadband dashboard select your Billing Account number
  5. Select a mobile number from the list on the left
     
  6. Click on update call/service barring setting
  7. Complete form and select submit
     
  8. Confirm details and select proceed
  9. A notification will be sent to your nominated email/mobile service.
  10. If you receive an email/SMS advising that the request was unable to be processed, please contact 24x7 Chat .

   

• How to unlock my phone with a PUK code

• How to setup data notifications for group and individual services?

• What are Third Party Content Purchases

• $35 Team Plan

• What's included in my mobile phone plan?

• Divert my phone to my MessageBank

• How do I set up and activate my iPhone?

• How do I forward calls on my mobile?

• What is Telstra One Number?

• What does the 'Remove Telstra Plan' option in the Watch app do?

• How to use your connected Apple Watch + Cellular?

• How am I charged for calls and texts from my cellular-enabled smart watch?

• What should I do if I lose my cellular-enabled smart watch?

• How do I subscribe to Telstra One Number?

• How do I cancel my Telstra One Number subscription?

• Are there any excess data charges when I add/change shareable plans on my account?

• How do I change my Business Mobile or Business Data plan?

• How do I cancel my Business Mobile or Business Data plan?