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Showing 39 articles
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DOT troubleshooter
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Telstra Business Connect Resources
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Managing user roles on the Telstra Apps Marketplace
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What to do if your phone isn’t working
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What to do if the phone isn’t working on your nbn™ connection?
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NBN troubleshooter
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Self-Install instructions for FTTN/FTTB nbn™ connections
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Get help setting up and configuring DOT
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Applications
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Can I select any of my DOT numbers (DOT Office, DOT mobile)?
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Do I log in once or each time?
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Does the DOT App work from the mobile network or is it a Wi-Fi only app on premise?
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Does this affect CommPilot?
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DOT App FAQs
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DOT billing FAQs
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How can I make Video Calls using DOT App?
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How do I check if DOT is available at my premises?
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How do I login to the DOT?
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How do I reset my CommPilot password?
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Lead-in
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How do I set up and configure DOT?
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How do I set up Call Forwarding?
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How do I set up my router?
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How do I set up Simultaneous Ring?
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How to set up call forwarding on your phone
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How do I view and manage my fixed data usage?
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How do I view and manage my mobile data usage?
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How is it billed?
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How much data will I use for voice and video calls?
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How secure is the DOT app?
The DOT App is controlled by the DOT User name and Password provided in the Configuration Summary when you set up the app.
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If the nominated DOT phone number is the Core number and it is on a Core S plan (which includes local calls only) and a mobile number or national call is made, will the call be charged?
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Setup activate and manage your phone MessageBank
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How to download and setup your T-Voice app
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Priority Assistance for Telstra customers
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Is Line Hunt available with DOT? (requires Call Conductor)
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The data charges will be incurred both for voice and video calls made and received?
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Set up Telstra T-Voice
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Welcome to DOT
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What are the call charges associated with Video Calls from the DOT App?
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What do I do if I can't remember my username or password for my DOT online applications?
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What if I am using a BYO device?
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What is the DOT App and how do I download it?
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What's Call Conductor?
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Self-Install instructions for Fixed Wireless nbn connections
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What's CommManager?
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What's CommPilot?
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Where can I find a list of Feature Access Codes?
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Who provides support if the DOT App functions aren't working?
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Will this replace CommManager and CallConductor?
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Your DOT bill
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Access the Telstra Air Network in Australia
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