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Telstra Business Connect Resources
How do I customise my business phone settings?
How do I change or turn off Hold Music? (requires CommPilot)
How do I change the ringtone on the phone?
How do I transfer calls between phones?
Watch the video below for step-by-step instructions on how to transfer calls between VOIP phones as well as from a VOIP phone to an analogue phone.
Panasonic TGP500 DECT Phone
If you are using a Panasonic TGP500 DECT Phone, refer to the following steps:
To transfer a call
- Press INTERCOM / CLEAR to put the call on hold.
- Select the handset you want to transfer the call to, or select All to page all the handsets at the same time.
When the other handset accepts the call, you'll be disconnected, but you can join the call again.
To cancel a transfer
Press TALK / FLASH to return to the call.
To accept a transferred call
- Press INTERCOM / CLEAR to answer the page and speak to the transferring handset.
- To accept the call, press TALK / FLASH.
Can I select any of my DOT numbers (DOT Office, DOT mobile)?
DOT App FAQs
How to set up call forwarding on your phone
How is it billed?
Priority Assist for Telstra customers
Welcome to DOT
How do I set up Telstra equipment for an FTTN or FTTB nbn™ connection at my business?
Do I receive a Static or Dynamic IP address with my service?
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