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Showing 43 articles
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What is mobile broadband backup?
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What is a static IP address?
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What is IP calling?
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Why do I need IP calling?
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Do IP calling and internet use affect each other?
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How do I get my broadband backup to start?
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What is a static IP address?
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Telstra Business Connect Resources
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How Do I Restart My Telstra Equipment?
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How do I customise my business phone settings?
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How do I port my number to Telstra and how long will it take?
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How do I change or turn off Hold Music? (requires CommPilot)
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How do I change the ringtone on the phone?
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How do I transfer calls between phones?
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Managing user roles on the Telstra Apps Marketplace
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Get help setting up and configuring DOT
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Applications
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Can I select any of my DOT numbers (DOT Office, DOT mobile)?
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Do I log in once or each time?
You will need to log in each time unless you select the option to save the password and sign in automatically.
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Does the DOT App work from the mobile network or is it a Wi-Fi only app on premise?
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DOT App FAQs
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DOT billing FAQs
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DOT troubleshooter
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How can I make Video Calls using DOT App?
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How do I check if DOT is available at my premises?
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How do I login to the DOT?
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How do I reset my CommPilot password?
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Lead-in
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How do I set up and configure DOT?
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How do I set up Call Forwarding?
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How do I set up my router?
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How do I set up Simultaneous Ring?
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How to set up call forwarding on your phone
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How do I view and manage my fixed data usage?
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What to do if your phone isn’t working
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How do I view and manage my mobile data usage?
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How is it billed?
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How much data will I use for voice and video calls?
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How secure is the DOT app?
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If the nominated DOT phone number is the Core number and it is on a Core S plan (which includes local calls only) and a mobile number or national call is made, will the call be charged?
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How to download and setup your T-Voice app
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Priority Assist for Telstra customers
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Is Line Hunt available with DOT? (requires Call Conductor)
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The data charges will be incurred both for voice and video calls made and received?
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Set up Telstra T-Voice
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Welcome to DOT
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What are the call charges associated with Video Calls from the DOT App?
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What do I do if I can't remember my username or password for my DOT online applications?
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What if I am using a BYO device?
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What is the DOT App and how do I download it?
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What's Call Conductor?
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What's CommManager?
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How do I troubleshoot a problem with my business phone on the nbn™ network?
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What's CommPilot?
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How do I set up Telstra equipment for an FTTN or FTTB nbn™ connection at my business?
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Where can I find a list of Feature Access Codes?
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Who provides support if the DOT App functions aren't working?
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Will this replace CommManager and CallConductor?
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Your DOT bill
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Do I receive a Static or Dynamic IP address with my service?
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