nbn™

Showing 12 articles

• Transitioning your alarm monitoring service to the nbn™ network

• How much data does my business need?

• Why do I need unlimited uploads?

• nbn™ satisfaction guarantee

• How Do I Restart My Telstra Equipment?

• How do I customise my business phone settings?

• How do I connect EFTPOS or HICAPS to the nbn™ network?

• I’ve placed an order with Telstra nbn™ service. What happens next?

• Can I keep my current email address?

• What happens to my existing equipment when I move to the nbn network?

  Some older landline telephone handsets, dial/rotary phones, back-to-base alarm systems, fax machines as well as EFTPOS and PABX equipment may not work on the nbn™ network and will need to be replaced with nbn™ network-compatible equipment.

  Please check with your equipment manufacturer/provider, or financial institution, if you've got a dial-up EFTPOS device currently connected to your fixed line, to see if your device is compatible.

  If you are only subscribing to a Telstra Business Broadband plan (no other fixed nbn services with Telstra), you may be able to bring-your-own gateway.

  Please read the BYO Gateway Guide carefully before electing BYO Gateway. When you buy any new equipment or services, we recommend you check that they are nbn™ network-ready with the manufacturer prior to ordering a service.

  If you need additional help to set up your devices after your Telstra installation, please call our Business Service Centre on 1800 304 473

• What happens if I do not want to connect to the nbn network?

• What do I do if I have a problem with my nbn equipment

• What factors affect nbn service installation times?

• How will I know if I exceed my usage?

• About malware

• What are the benefits of IPv6?

• Do I need to change my equipment or settings if I wish to use IPv6?

• What's IPv6?

• How do I receive details of the IPv6 address assigned to me?

• How many IPv6 addresses will be assigned?

• How do I troubleshoot a problem with my business phone on the nbn™ network?

• How do I set up Telstra equipment for an FTTN or FTTB nbn™ connection at my business?

• Why would I need a Static IP address?

• How can I track my mobile broadband usage?