nbn™

Showing 8 articles

• Troubleshooting ISDN Services

• How much data does my business need?

• nbn™ satisfaction guarantee

• How Do I Restart My Telstra Equipment?

• I placed a self-installation order, what happens next?

• Will my existing equipment (e.g. alarm, EFTPOS) still work?

• What do I do if I have a problem with my nbn equipment

• Priority Assist

  What is Priority Assist?
  

  Priority Assist is a service available to eligible customers who have their fixed phone service with Telstra. 

  This service is available to customers, or a person living in their home, who have a diagnosed life-threatening medical condition, and whose life may be at risk if they don’t have access to a working phone line service.

  View our dedicated Priority Assist page for more information, to check your eligibility and to apply for Priority Assist online, or by post. 

   

  Need more info?
  

  View our dedicated Priority Assist page for more information, to check your eligibility and to apply for Priority Assist online, or by post.  When you apply online, you will receive a response to your application within 5-7 business day.  

   

• How to Self-Install my Telstra Business Smart Modem

• How do I check my mobile data usage?

• How do I set up and manage my data usage notifications?

• I’m having trouble with my Internet or Phone service

• What nbn technology am I?

• I have a professional installation order, what happens next?

• How to setup my Telstra 4GX USB Pro

• What do the lights on my device mean?

• How do I test my speed?

• What speeds will I get from my nbn connection?

• What can I do to improve the speed of my connection?