Telstra Apps Marketplace

Showing 30 articles

• How do I manage my email services

• Telstra Online Essentials FAQs

• McAfee Endpoint Protection Essential for SMB FAQs

• McAfee Endpoint Protection Essential for SMB How-to

• GoCanvas FAQ’s

• Assigning and Unassigning applications

• How to create a Telstra Apps Marketplace account

• How to remove a user from your Telstra Apps Marketplace Company

• About our Terms & Conditions

• Upgrading and downgrading applications

• Who do I contact if I have a question about my company’s bill?

• Overdue Invoices / Bills

• How to transfer your Office 365 subscription to Telstra

• How to register with an Australian Company Number (ACN)

• How to view all the users in your company

• Account Billing Options?

• Does the Telstra Apps Marketplace bill in advance or in arrears?

• Suspended Applications or Services

• Why was my credit card payment declined?

• How to set up single billing with your Telstra services

  How do I update my Bank Account details?

  Only a Billing Admin or a Company Admin can change a company’s billing method. To add/change/remove your company’s credit card details, follow the steps below.

  1. Open the marketplace homepage Marketplace.Telstra.com.

  • If you are logged into the marketplace, proceed to step 2.
  • If you are not logged into the marketplace, please log in, then proceed to step 2.

  2. From the navigation toolbar in the top right hand corner, click ‘Your Name, then select ‘My Account.’

  

  3. A new toolbar will appear beneath the primary toolbar. Select the new ‘Billing’ toolbar option, then select ‘Billing Details’ from the left hand side navigation bar.

  

  4. Scroll down till you see ‘Payment Options’ and select Telstra Account, then select Edit.

  

  5. Enter in your Telstra account number, then click ‘Save.’ The Telstra Apps Marketplace team will validate that your account number is correct and follow up with you by sending you a confirmation email once we have linked your accounts. 

• How to update your Credit Card details

• How to buy applications?

• Ways to discover various business apps we have to offer

• How to increase or decrease subscription units

• Deputy FAQs

• DocuSigns FAQs

• How to reset a password

• Update your company’s information

• How to view your Telstra Apps Marketplace bills online

• Haven't received an email from us in a while?

• How to change your company's name

• How to change your existing password

• McAfee Multi Access Service FAQs

• Zunos FAQ's

• How to change your primary email address

• How to raise and track a support ticket

• How to invite users to join your company

• Veritas Enterprise Vault.cloud™ FAQ's

• Domain name FAQ's

• Squirrel Street FAQ's

• McAfee Multi Access licence How-to

• How to download and setup your T-Voice app

• Set up Telstra T-Voice

• Domain name How-to

• What is the Telstra Apps Marketplace

• How to set up a domain name for Office 365

• Midsized Business Office 365 plan update

• Services being discontinued from Telstra Apps Marketplace

• Telstra Device Locator – Account access

• Telstra Device Locator – What kind of devices and services are eligible?

• Telstra Device Locator – How to set up and manage?

• Telstra Device Locator – What happens when you’ve lost your device?