Apps

Showing 16 articles

• How do I manage my email services

• Telstra Online Essentials FAQs

• McAfee Endpoint Protection Essential for SMB FAQs

• McAfee Endpoint Protection Essential for SMB How-to

• GoCanvas FAQ’s

• Assigning and Unassigning applications

• How to create a Telstra Apps Marketplace account

• How to remove a user from your Telstra Apps Marketplace Company

• About our Terms & Conditions

• Upgrading and downgrading applications

• Who do I contact if I have a question about my company’s bill?

• Overdue Invoices / Bills

• How to transfer your Office 365 subscription to Telstra

• How to register with an Australian Company Number (ACN)

• How to view all the users in your company

• Account Billing Options?

• Does the Telstra Apps Marketplace bill in advance or in arrears?

• Suspended Applications or Services

• Why was my credit card payment declined?

• How to set up single billing with your Telstra services

• How to update your Credit Card details

• How to buy applications?

• Ways to discover various business apps we have to offer

• How to increase or decrease subscription units

• Deputy FAQs

• DocuSigns FAQs

• How to reset a password

• Update your company’s information

• How to view your Telstra Apps Marketplace bills online

• Haven't received an email from us in a while?

• How to change your company's name

• How to change your existing password

• McAfee Multi Access Service FAQs

• Zunos FAQ's

• How to change your primary email address

• How to raise and track a support ticket

• How to invite users to join your company

• Veritas Enterprise Vault.cloud™ FAQ's

• Domain name FAQ's

• Squirrel Street FAQ's

• McAfee Multi Access licence How-to

• How to download and setup your T-Voice app

• Set up Telstra T-Voice

  To use Telstra T-Voice you will need the following:

  • Telstra ADSL or NBN Broadband
  • Active Telstra phone service
  • Telstra Gateway Max(TM) or T-Gateway®

  Install the Telstra T-Voice® app
  

  To download the Telstra T-Voice app, you must have a compatible Apple or Android smart phone. Telstra T-Voice is compatible with Android 4.x and higher, iOS 6.1 for iPod Touch and iOS 7.x and higher for iPhone, iPad and iPad Mini.

  1. Connect your compatible smart phone or tablet to your home Wi-Fi
  2. Open the App storeor Google Play Store on your compatible smart phone
  3. Search ‘Telstra T-Voice’
  4. Select ‘Install’ to download the app onto your compatible smart phone

  The T-Voice app is free to download. To avoid incurring mobile data charges ensure you’re connected to your home Wi-Fi. The download size of the app for iOS is 20MB and 6MB for Android. 
  
  

  Set up the Telstra T-Voice® app

  Once you’ve downloaded the app onto your compatible device, you’ll need to complete the setup process.
  
  

  4. Open the Telstra T-Voice app on your compatible device 
     
     
  5. Follow the install wizard steps
     
     
     
     
  6. Select ‘Agree and Continue’ to read the Privacy Policy and accept the Terms and Conditions
     
     
     
     
  7. Name your device- this is how it will appear in the shared address book
     
     
     
     
  8. If you are an ADSL customer you will be prompted to connect a phone cable between the gateway and the ADSL Filter. This will enable you to make and receive phone calls. If you are an NBN  customer you will not be required to do any additional wiring and you won’t see this screen.
     
     
  9. Share your contacts (optional)
     
     
     
     
  10. Select ‘Start’ to complete the install wizard
      
      

  How do I re-run the Telstra T-Voice setup?

  You may need to re-run the T-Voice setup wizard if you’re registering to a different gateway or the T-Voice app is no longer registering to the gateway you were previously connected to. To re-run the wizard:

  1. Select Settings from the T-Voice app
  2. Select Run T-Voice Setup and then follow the onscreen instructions

• Domain name How-to

• What is the Telstra Apps Marketplace

• How to set up a domain name for Office 365

• Midsized Business Office 365 plan update

• Services being discontinued from Telstra Apps Marketplace

• Telstra Device Locator – Account access

• Telstra Device Locator – What kind of devices and services are eligible?

• Telstra Device Locator – How to set up and manage?

• Telstra Device Locator – What happens when you’ve lost your device?