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Business Grade Data

When your people are working in busy environments, unexpected surges in mobile data traffic can impact network performance. Business Grade Data seeks to help provide a consistent and reliable data download experience through enhanced treatment over 4G on the Telstra Mobile Network during these times. 

Be ready for the unexpected

You can’t always predict when an unexpected surge in mobile data traffic will occur, but we look to provide you with a mobile data experience to help you keep working.

Automatically activated

You don’t need apps on your device.

Benefits

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Keep business moving

Need to keep working during an unexpected surge in mobile traffic?  We can help you continue that important task while downloading files or accessing the internet.

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Video performance

Business Grade Data seeks to help provide a consistent video download streaming experience during these times of unexpected traffic congestion on our 4G network to help avoid stalling and loss of video. Please be aware this only applies to low-grade video over short time frames.

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Give your people a better experience

You don’t need any apps to activate Business Grade Data. Business Grade Data activates automatically when a surge in mobile data is detected.

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Complement your mobile fleet

Add Business Grade Data to your Corporate Mobile Plus plan, and some small business plans, to get more value from your Telstra mobility solution.

Business Grade Data - FAQ

Does Business Grade Data apply to 4G data or is it on 3G as well?

Business Grade Data only applies to download of data when on our 4G network (incl. 4GX) on the Telstra Mobile Network. It does not apply to 3G data downloads.

 

Does Business Grade Data provide a mobile data performance guarantee?

No. Business Grade Data does not guarantee minimum performance.

 

Do I need to change my SIM to use Business Grade Data?

Business Grade Data is compatible with existing 4G capable SIMs.

 

Which devices is Business Grade Data compatible with?

Business Grade Data is compatible with existing 4G (incl. 4GX) capable devices.

 

Does Business Grade Data impact customers that don’t have Business Grade Data?

Customers that don’t have Business Grade Data shouldn’t notice any substantive difference in their service.

Will I get Business Grade Data overseas?

No. Business Grade Data is only available when connected to 4G on the Telstra Mobile Network.

 

Does Business Grade Data apply to both download and upload data?

Business Grade Data only applies to data downloads.

 

Which Access Point Names (APNs) can Business Grade Data be used with?

Business Grade Data is currently only available on the telstra.wap and telstra.internet APNs. It is not available on devices using other APNs such as a corporate APN (telstra.corp) or private APN.

 

Will I get an SMS when Business Grade Data is working?

No. Business Grade Data will automatically apply on your eligible plan when there is an unexpected high surge in mobile data traffic.

 

I have an account with multiple mobile services. Will they all get Business Grade Data?

It depends whether your plan is eligible for Business Grade Data.