Business internet

Get 25% off your first three months of internet

Save on our Premium business nbn plan for your first 90 days, then pay $140/mth. No lock-in contract.
New services only. Offer ends 15 April 2024 unless extended. If you leave within 24 months, return your modem or pay a $200 non-return fee.

We’ve got your business internet covered

5G BUSINESS INTERNET

Experience business internet at the speed of 5G

Fuel your business on our next-gen 5G mobile network. Choose Telstra 5G Business Internet and enjoy super-fast connectivity - plus your first month for $1.

Select areas and eligible customers only.

NBN PLANS

Get a connection you can count on

Deliver fast, reliable internet to your business with nbn, Australia's national broadband network. Plus, get uncapped premium grade 4G backup.

BUSINESS-GRADE FIBRE

Let’s get you growing on business-grade fibre

Connect your business to large-scale enterprise level speeds with our internet-based business-grade fibre solution. Now available to more businesses than ever, with 44 new zones in metro and regional areas.

Already a Telstra customer?

Book a Go Digital Consult

Get a one-on-one consult with a business expert designed to help you identify the technologies and solutions you need to help you thrive in the digital landscape.

Earn points with Telstra Plus

Join Telstra Plus and earn 10 points per $1 when you make an eligible payment on your services. Redeem your points for discounts on devices, accessories and more.

Eligibility criteria apply.

Move premises

We can take the strain out of switching your voice line and business internet to your new address.  

Why choose us for business internet?

No lock-in contracts

Enjoy the flexibility to change your plan once a month, Plus, you can cancel anytime - just pay out your modem.

Excludes business-grade fibre.

Get loyalty rewards

Join Telstra Plus to earn points for great rewards and must-have devices.

Reliable business Wi-Fi

Telstra Business Smart Modem switches to our 4G mobile network in minutes if there’s an outage.

nbn™ satisfaction guarantee

If you’re not happy after 30 days, we’ll refund you.

SMARTER BUSINESS

Say hello to Smarter Business

Your one-stop-shop for business insights, trends, and advice to help you embrace the power of digital technology to achieve your business goals.

Need help?

Send us a message

Got a question about Telstra internet, or need support with your order? We’re here to help.

Talk to us

Want to talk to us about your internet options? Call us between Mon - Fri 8am - 7pm AEST

Online support

Get information about internet from our frequently asked questions.

My Telstra app

View services, pay bills, troubleshoot tech issues, contact us via messaging, and much more.

Frequently asked questions

It's a simple process - just select the Telstra internet plan that's right for you and once you've taken up the plan, we’ll transfer your service across from your old provider.

You won't need to cancel with your old provider, but you should check in case there are any termination fees that will apply.

Yes, our business-grade fibre solution, Telstra Internet Direct (TID) Adapt, connects your business to network speeds and capabilities once reserved for large-scale enterprises.

Explore business-grade fibre

Want to know more? Our dedicated technology team can help you tailor your internet solution. Simply visit your Telstra Business Technology Centre.

Find my Business Technology Centre

Can I speak to someone at Telstra about my business internet options? 

Yes, we’re here to help. Simply call us on 1800 334 884 between Mon - Fri 8am - 8pm AEST.

Call 1800 334 884

Important

An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan. 

The nbn™ tier figures represent wholesale maximum network speeds during off-peak periods. The nbn™  tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn™ tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra

Plan prices

Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons.  If you cancel, just pay out your device, accessories and services in full, and you will receive a pro-rata refund for your plan charge for the remainder of your month.

Speed Add-ons

Typical busy period speeds for the new nbn tiers Superfast and Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speed of these add-ons. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB)

Service Availability

Services not available to all areas or premises.

Installation

Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments.

nbn™ New Development Charge

In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.

4G Backup with Telstra Smart Modem™

Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. In the event of a fault on the nbn, our Smart Modem can switch your service to the 4G mobile network automatically. We’ll switch your service back to the nbn when the fault is resolved.

The 4G mobile backup service is uncapped and unshaped when there’s a fault. This means there is no limit on data allowance or speed, and it's included in the plan, so you don't have to worry about additional charges.

Medical security alarms, lift phones and fire indicator panels

If you have alarms such as back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the service and identify what alternatives are available.

nbn™, nbn co and other  nbn™ logos and brands are registered trade marks of nbn co limited and used under licence.