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Telstra Locator™

We'll help you find things.

Telstra Locator is a subscription-based service that can help you find your missing things, including keys, tools and phones.


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Tag and locate.

Losing your keys or equipment can really disrupt your work schedule. Buy now, with a Telstra Locator Subscription, you can attach a Telstra Locator Tag to your things, and use the Telstra Locator App to help find them. The app can even help you search for a linked compatible smartphone or tablet.

 

How does Telstra Locator help you find things?

 

 

The Bluetooth tags use the Telstra Locator Bluetooth Community for location updates. The Telstra Locator Bluetooth Community relies in part on a crowd-sourced community of users whose devices help locate items. The existence, size and extent of the Telstra Bluetooth Locator Community will vary from location to location, will not be the same at all times and will not be present in all locations.

Attach a Telstra Locator Bluetooth Tag to your possessions and pair them with the Telstra Locator App.

Your Bluetooth tag signals its presence to the Telstra Locator Bluetooth Community.

When a Telstra Locator Bluetooth Community member's device detects your tag, it anonymously reports its approximate location.

You can see the approximate last known location of your item in the Telstra Locator App.

 

 

The Wi-Fi tags use the Telstra Locator Bluetooth Community and compatible parts of the Telstra Air Network for location updates. The Telstra Locator Bluetooth Community relies in part on a crowd-sourced community of users whose devices help locate items.  The existence, size and extent of the Telstra Bluetooth Locator Community will vary from location to location, will not be the same at all times and will not be present in all locations.

Attach a Telstra Locator Wi-Fi Tag to your possessions and pair them with the Telstra Locator App.

Your Wi-Fi tag signals its presence to the Telstra Locator Bluetooth Community and compatible parts of the Telstra Air Network.

When the tag is detected, information about its approximate last known location is anonymously reported.

You can see the approximate last known location of your item in the Telstra Locator App.

Why use Telstra Locator?
 

A range of tags

We have various tags to suit different objects, and indoor or outdoor use.

 

 

Our app & network

The Telstra Locator App works with the Telstra Locator Network to help find your tags and compatible mobile devices.

Starter kit

Your subscription includes a Telstra Locator Starter Kit with three tags.

Telstra Locator

Subscribe to Telstra Locator

A Telstra Locator Subscription lets you locate up to 20 Telstra Locator Tags, compatible smartphones or tablets for $10 per month.

New Telstra Locator subscribers receive a free starter kit which includes two Bluetooth Tags and one Wi-Fi Tag.

 

Learn more

 

Need to locate more?

You can add an Expansion Pack and locate an additional 10 things for just $5 extra per month.

Additional tags can be purchased from our accessory store.

Telstra Locator Subscription

$10 per month with no lock-in contract.
 

Chat to buy


Free starter kit for new subscribers includes:

 

2 Telstra Locator Bluetooth Tags

Bluetooth tags

For small items like keys or wallets.


Also includes:

 

1 Telstra Locator Wi-Fi Tag

Bluetooth tags

 

For larger items like tools or equipment.

Get set up in four easy steps


 

Download

Download

Get the Telstra Locator App on your compatible iOS or Android device.


 


 

Pair

Pair

Login to the Telstra Locator App using your Telstra ID and follow the setup instructions.


 

Attach

Attach

Put a Telstra Locator Bluetooth or Wi-Fi Tag on your things.


 

Locate

Locate

Use the Telstra Locator App to see the approximate last known location.

 

Need to locate more?

There are two things you’ll need to do:

1. Expansion Packs allow you to locate another 10 items for an additional $5/mth. You can have up to 4 expansion packs per Subscription. To add or remove an Expansion pack, please call our customer support team, on 13 22 00.

2. Buy more tags from our accessory store and set them up in the Telstra Locator App.

 

Which tag do I need?

Image

Telstra Locator Bluetooth Tag

These light, compact tags are ideal for small things that are regularly misplaced around the home or office like keys or wallets.

  • 40mm diameter x 5.5mm thick
  • Replaceable battery lasts up to 12 months

 


 

$30

Each

    Buy now

Telstra Locator Wi-Fi Tag

Telstra Locator Wi-Fi Tag

Good for large outdoor things that can go missing, like equipment or tools. Attach them with one of our Wi-Fi Tag Accessories.

  • 42.8mm diameter x 18mm thick
  • Rechargeable battery lasts up to 6 weeks
  • Water and shock resistant
  • Bluetooth plus Wi-Fi gives more frequent updates in suburban areas 

 

$80

Each

    Buy now

 

Wi-Fi Tag Accessories

 

Telstra Locator Pet Collar Attachment

Telstra Locator Pet Collar Attachment

Suits medium to large dogs. Attaches securely to the collar so they can't slip it off.

Fits a Telstra Locator Wi-Fi Tag 

 

$20

Each

    Buy now

Telstra Locator Universal Mount

Telstra Locator Universal Mount

An easy way to attach Wi-Fi Tags to valuables such as bikes or tools.

Fits a Telstra Locator Wi-Fi Tag.
 

 

$30

Each

    Buy now

 

Note: These accessories do not come with a Telstra Locator Wi-Fi Tag.

 

Telstra Locator App

The Telstra Locator App has a number of features to help you find your things.

Last known location

Check the approximate last known location of your tags, smartphones and tablets. Navigate to them on the map.

 

Ring your tag

If your Bluetooth or Wi-Fi tag is within Bluetooth range, you can ring the tag from the app.

 

Zones

Get an alert if your Wi-Fi tag is detected outside a pre-set area. Eg. If your dog is detected away from your home.

 

Location history

View the approximate location of your tags, smartphones and tablets for the last 30 days.

 

Mark as lost

Get an alert when the Telstra Locator Network finds your Bluetooth tag's approximate last known location.

 

Download app on

How to pair your Telstra Locator Bluetooth Tag

How to pair your Telstra Locator Wi-Fi Tag

How to locate your Telstra Locator Tags

Questions about Telstra Locator?

24x7 chat

Ask us your Location of Things questions on Telstra 24x7 Chat.

Chat now
CrowdSupport®

Join our online community to learn more about the Location of Things.

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Help & Support

Find useful information about Telstra Locator on our support pages.

Go to support