Business at home checklist
Stay focusedThe quarantine measures can feel disruptive, it's important to stick to your normal work times and routines if possible.
Stay healthyBecause you can work at all times, doesn’t mean you should. Eat well and take time to head outdoors for exercise.
Stay connectedMake sure you have access to fast, reliable and secure internet – especially important for video conferencing and sharing files.
Need more data? We're here to help.
We’re giving our small business customers additional data to help you manage the self-quarantine period.
Got what you need?
Bring together chat, meeting, calling, and Office 365, all-in-one
Sign up today through the Telstra Apps Marketplace for a free, 6-month trial of Microsoft Teams.
Stay connected to your team
Our business mobile plans have unlimited calls and texts, and no excess data charges in Australia.
We’ve doubled your data.
Get double the normal data allowance on our small and large data plans. And existing customers will automatically have their allowance doubled.
Now is the time to get your website working
Get 50% off our Digital Marketing Services plan for 3 months. We can build you a new website, upgrade your current one, keep you connected to your customers and more.
Special prices on home office setups
Get $15 discount for the first 6 months on all new Mobile Worksuite packages. Even better, we will double the discount when you take a Microsoft Surface Device on a repayment plan as part of your package.
Supporting you during COVID-19
Extra data and no late fees
We’re giving our consumer and small business customers additional data on their mobile and internet plans as well as waiving late payment fees.
We will be offering a discount for our eligible consumer and small business customers currently receiving the JobSeeker payment.
Request to suspend your fixed services
Suspend your service during COVID-19
If your business is not trading during COVID-19, you can request to suspend your business’ fixed services, such as internet or landline. This will include all fixed services, including your home ones and 4G backup, if they are on your business account. You won’t be able to use your fixed services or need to pay for them during the period they are suspended. Complete a request to suspend your fixed services before 31 May 2020 in Your Telstra Tools.
Before you begin, you’ll need a 10-digit account number. If your account number exceeds 10-digits, find out more.
For more information see our T&Cs.
Changes to our operations
Due to COVID-19 impacts, we’re experiencing delivery delays on some orders. We apologise for the inconvenience.
Due to COVID-19 restrictions, our contact centres are operating with reduced staff volumes. Expect longer than usual wait times if seeking customer service by phone.
We're making some precautionary changes to how we run our Telstra stores to ensure we can continue serving you throughout this period.
The latest updates on COVID-19
Supporting small businesses through
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Technology solutions for working flexibly
Today’s tech makes working from home not just possible but also efficient and effective. Technology has radically transformed the way we work.