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Because a missed call is a missed opportunity.

When someone’s thinking of doing business with you, first impressions count. Smarter Call Management will help you manage your call traffic between desk phones and mobile devices at a single site, or across multiple sites.

Smarter Call Management includes

Main Business Number

Keep and use the same main number in all your advertising so that customers can easily reach you.

Call Conductor

Configure all of your call management needs through a centralised portal from your desktop or mobile device.

Simultaneous Ring

Set all your phones to ring at the same time so that you never miss an important call.

Sequential Ring

Direct incoming calls to numerous phones in sequence, until the call is picked up.

Voice2Email

Listen to, forward, save or delete voicemails from your desktop.

Mobile Office

The Telstra Business Connect app allows you to make and take calls from your mobile or tablet, while only showing your fixed line number.

The Telstra Business Connect app and Call Conductor

What the Telstra Business Connect app can do for you

Be truly mobile

Make and receive voice or video calls from your compatible smartphone, tablet or computer.

Be truly mobile

Manage your calls

Set up call management options such as Simultaneous Ring and Call Forward all from within the app.

Manage your calls

Never leave the office

Make and take calls from your mobile or tablet, while only showing your fixed line office number.

Never leave the office

How to get it

For services Connected Before July 2015:

Go to the DOT App Registration portal to activate your DOT service number.

Select your service below to download the Telstra Business Connect app.

iPhone

DOT App for iPhone

Android™

DOT App for Android™

iPad

DOT App for iPhone

Android™ tablet

DOT App for Android™

Mac

Download

Windows PC

Download

Log in to the Telstra Business Connect app using the phone number of your core/office plan and password.

Your username and password can be found in your business bundle Configuration Summary email. 

More about the Telstra Business Connect app

With the Telstra Business Connect app, you can make and take calls on your mobile or tablet, while the person on the other end of the line only gets to see your fixed line office number. In short, it gives you the flexibility to be in two places at once.

The App also allows you to complete call control management tasks such as setting up Call Forward, Simultaneous Ring and more. It is available at no extra cost to all customers.

To access the app, you must have an eligible service. Data charges apply in addition to standard call costs.

What Call Conductor can do for you

Call Conductor is a smart call management application.

It's a handy tool that helps you manage your business calls effectively and efficiently, while you’re at your desk, or on the go. If you have an eligible service, you can access the Call Conductor app on your PC, mobile or tablet.

Save time

Manage your time better by forwarding calls from your main business number to phones/voicemail on your account and more. 

Customise outgoing calls

Choose which phone number people receiving your calls see and whether to display or block that number.

Don’t miss a call

Customise how your calls are managed during business hours, after hours and when you’re on holiday.

Access Call Conductor

Log in to Call Conductor using the phone number of your core/office plan and password.

Your username and password can be found in your business bundle Configuration Summary email. 

 

Support

Having a problem with your App?

Support

Business Bundles

Learn more about the Telstra Business Bundles.

Find out more