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Because a missed call is a missed opportunity.

When someone’s thinking of doing business with you, first impressions count. Smarter Call Management will help you manage your call traffic between desk phones and mobile devices at a single site, or across multiple sites.

Smarter Call Management includes

Main Business Number

Keep and use the same main number in all your advertising so that customers can easily reach you.

Call Conductor

Configure all of your call management needs through a centralised portal from your desktop or mobile device.

Simultaneous Ring

Set all your phones to ring at the same time so that you never miss an important call.

Sequential Ring

Direct incoming calls to numerous phones in sequence, until the call is picked up.

Voice2Email

Listen to, forward, save or delete voicemails from your desktop.

Mobile Office

The DOT App allows you to make and take calls from your mobile or tablet, while only showing your fixed line number.

The DOT App and Call Conductor

What the DOT App can do for you

Be truly mobile

Make and receive DOT voice or video calls from your compatible smartphone, tablet or computer.

Be truly mobile

Manage your calls

Set up call management options such as Simultaneous Ring and Call Forward all from within the app.

Manage your calls

Never leave the office

Make and take calls from your mobile or tablet, while only showing your fixed line office number.

Never leave the office

How to get it

Go to the DOT App Registration portal to activate your DOT service number (This step only applies to services connected before July 2015).

Select your service below to download the DOT App.

DOT App for iPhone

DOT App for iPhone

DOT App for Android™

DOT App for Android™

DOT App for Mac

Download

DOT App for Windows PC

Download

Log in to the DOT App using the phone number of your DOT core/office plan and password.

Your DOT password can be found in your Configuration Summary email. 

More about the DOT App

 

With the DOT App, you can make and take calls on your mobile or tablet, while the person on the other end of the line only gets to see your fixed line office number. In short, it gives you the flexibility to be in two places at once.

The DOT App also allows you to complete call control management tasks such as setting up Call Forward, Simultaneous Ring and more. It is available at no extra cost to all DOT customers.

To access the DOT app, you must have an eligible DOT service. Data charges apply in addition to standard call costs.

What Call Conductor can do for you

Call Conductor is a smart call management application that’s been developed for DOT customers.

It's a handy tool that helps you manage your business calls effectively and efficiently, while you’re at your desk, or on the go. If you have an eligible DOT service, you can access the Call Conductor app on your PC, mobile or tablet.

Save time

Manage your time better by forwarding calls from your main business number to DOT phones/voicemail on your account and more. 

Customise outgoing calls

Choose which DOT phone number people receiving your calls see and whether to display or block that number.

Don’t miss a call

Customise how your calls are managed during business hours, after hours and when you’re on holiday.

How to get it

Go to the DOT App Registration portal to activate your DOT service number (This step only applies to services connected before July 2015).

Log in to Call Conductor using the phone number of your DOT core/office plan and password.

Your DOT password can be found in your Configuration Summary email. 

 

Questions about Smarter Call Management?

Support

Having a problem with your App?

Support

DOT App userguide

DOT App brochure

DOT

Learn more about the Digital Office Technology (DOT) bundle.

 

Find out more