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nbn™ plans for small business.

The nbn™ network: a fast, smart and significant shift in the way Australia communicates. We're here to help bring new, improved phone and broadband solutions to your business.

See how we’re helping businesses like Kingswood Florist harness the power of the nbn™ network to respond to their customers faster and deliver better service.

View case study  

All plans include

24x7 Support


Our business-grade technical support is available around the clock.

Unlimited uploads


Uploads won’t count towards your monthly usage plan.

Capped costs


Your excess data fees will be capped at $300 per month.

nbnPlans

Speeds

Up to 25Mbps download 5Mbps upload

(actual speeds may be slower and speed boosts are available)

Telstra gateway pro

World class Wi-Fi for our business customers

Details

Other benefits

  • Static IP address 
  • Data sharing
  • No speed shaping

Business bundles on nbnTM

Check out our great value business bundles.

Business voice only plans

Check out our great value business bundles.

What exactly is the nbn™ network?

The nbn™ network is a government infrastructure project that will provide broadband internet and fixed phone line access to all Australians through a combination of optic fibre, and fixed wireless and satellite technology in the harder to reach areas.

Fibre improves the speed and quality of voice and data delivery, which will better serve Australian businesses in an increasingly connected global marketplace. The infrastructure is being rolled out by the government owned nbn™.

The nbn™ network advantage

As Australia makes the shift to the nbn™ network, you’ll benefit from superfast internet and a great range of voice services. With our expertise, your business can make the most of HD video conferencing, smart call management, fast downloads, remote working, media streaming and cloud computing, helping to improve productivity, efficiency and customer communications.

NBN rollout map

The nbn™ network rollout

The rollout will take time and is managed by nbn™. View the rollout map to see if the nbn™ network is in your area and stay up-to-date with news regarding recently added areas and infrastructure announcements.

 


View the nbn™ network rollout map


Read nbn™ Twitter feed 

Help ensure your services are NBN ready with Telstra's Business Protect Alarm Monitoring

Were you aware that when you move your services to the NBN, your existing alarm monitoring service may not be compatible or compliant with Australian security standards? Telstra's "Business Protect IP" works over the Telstra Mobile Network and so isn’t affected by the nbn roll out. It’s a wireless secure alarm monitoring service that allows you to keep your existing compatible alarm panel.

The alarm is connected to, and monitored by Telstra SNP Monitoring (TSM), a joint venture between Telstra and SNP Security. SNP is a privately owned Australian security firm, operating to the highest industry standards, with A1 grade secured monitoring centres and over 90 years of experience and servicing over 30,000 customers.

Find out more

NBN rollout map

Read more

How to get connected

Place your order with us and you may be eligible to have a Case Manager help everything run smoothly.

They will help get you prepared and book the necessary appointments to connect you to the nbn™ network.

We will be there every step of the way to help your business connect to the nbn™ network when available with minimal disruption.

Technology Type

nbn™ will use a combination of technologies to deliver the nbn™ network nationwide. Depending on your location, your business will get connected to the nbn™ network through one of the following:

  • Fibre (Fibre to the Premises)
  • A combination of fibre and copper (Fibre to the Node, Fibre to the Building)
  • Fixed wireless
  • Satellite

Click to enlarge

Fibre to the Premises (FTTP)

Get connected to the internet through a fibre-optic cable either below ground or via overhead cables to your premises.

FTTP Appointment Guide

Click to enlarge

Fibre to the Building (FTTB)

Get connected to the internet through a fibre connection in the basement or communications room in the building, which then runs on the existing copper network to other levels in the building. This is more common for multi-storey buildings.

FTTB Appointment Guide

Click to enlarge

Fixed Wireless (FW)

Get connected to the Internet through a fixed wireless connection delivered via an antenna attached to your premises. This is more common in areas that have previously been unable to get high-speed fixed-line broadband services.

 

Fixed Wireless Appointment Guide

Click to enlarge

Fibre to the Node (FTTN)

Get connected to the internet through a fibre connection to a neighbourhood node or pillar, which then runs on the existing copper network to connect to your premises. This is more typical for single-storey buildings (e.g. retail shop fronts).

Download guides

If you have opted for a professional install for your first appointment:

FTTN - Professional Gateway Install

If you are already a DOT customer and have installed your Telstra Gateway Pro:

DOT to DOT Appointment Guide

Click to enlarge

Hybrid Fibre Coaxial (HFC)

Get connected to the internet through a fibre connection delivered by HFC cable directly to your premises. This is more common in areas that may have HFC cable available in the premise.

 

HFC Appointment Guide

Kingswood florist

Joh Dickens has been a florist operating in the Greater Western Sydney area for nearly three decades. Coming from a retail background, which gave her a love for dealing with people, Joh bought an established floristry business and quickly set about expanding it. She and her daughter now operate a chain of three outlets plus an online store. Joh attributes her success to her willingness to constantly modernise and keeping up with floristry industry trends. 

Read More

Greens Beach Takeaways and Family Store

Our Tasmanian business customer, Greens Beach Takeaways and Family Store, operates a POS system which relies on constant internet access. After years of unreliable connectivity, the nbn™ network has brought consistency of delivery, which helps them better service their customers. Co-owner Neville Stewart describes the days when “I had to hang the dongle out the toilet window to get service!” Now, with the nbn™ network it’s not an issue.

Improved productivity has helped his business flourish. Customer accounts are kept up-to-date, he can better compare competitor prices, search for suppliers and order stock online. He can also offer Wi-Fi in the cafe for his customers’ use. “All these things that weren’t an option to us have really opened up with the nbn™ network” he says.

Greens Beach Takeaways and Family Store

CKAS Mechatronics

Our hi-tech customer, CKAS Mechatronics, is based in Victoria, where they manufacture flight and driving simulators for a global customer base. The additional bandwidth offered by the nbn™ network allowed the business to increase productivity. “Updating software in our simulators can often be a long and laborious task, but with fast broadband, jobs that took four hours can now be done in less than one” says managing director Chris Kasapis.

Real-time desk-top sharing has helped improve collaboration between staff and deliver support and training. High-resolution video conferencing has lead to more effective communication and gives them the confidence to tender for jobs they wouldn’t have tried to win in the past.

CKAS Mechatronics Our hi-tech customer, CKAS Mechatronics, is based in Victoria, where they manufacture flight and driving simulators for a global customer base. The additional bandwidth offered by the NBN allowed the business to increase productivity. “Updating software in our simulators can often be a long and laborious task, but with fast broadband, jobs that took four hours can now be done in less than one” says managing director Chris Kasapis.  Real-time desk-top sharing has helped improve collaboration between staff and deliver support and training. High-resolution video conferencing has lead to more effective communication and gives them the confidence to tender for jobs they wouldn’t have tried to win in the past.

Questions about nbn™ plans? We're here to help

Sales enquiry

We're here to answer your questions about switching to the nbn™ network with Telstra

Call 1800 179 852
Order enquiry

If you have a question about your existing nbn™ plan order please feel free to contact us

Call: 1800 304 473
Fault & tech support

Call nbn™ service support now

Call: 13 2999
Visit us in store

At your local Telstra Business Centre we can walk you through your options

Find a Telstra Business Centre near you