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Help ensure the security of your business

Make sure your business is nbn™ ready by having the right alarm monitoring solution to help keep your people, assets and premises safe.

Telstra’s Business Protect is a reliable, tamper resistant security alarm monitoring service, built on the reach and security of Telstra’s mobile network and the expertise of Telstra SNP Monitoring (TSM). TSM is a joint venture between Telstra and SNP Security Pty Ltd., an Australian enterprise with over 90 years’ experience.

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As the nbn network rolls out, alarm systems monitored over PSTN (fixed) lines will cease working and will need to be moved on to nbn™.

Be prepared for the nbn™ network and secure your business with Business Protect IP:

  • Customised alarm response procedures
  • Monitoring of single office or multiple locations
  • A secure wireless solution that is nbn™ ready
  • The assurance of the latest technology, making you compliant to Australian Standards
  • Peace of mind knowing your alarm is monitored 24x7, 365 days a year.
nbn

nbn™ ready

A wireless solution which is nbn™ ready.

Peace of mind

Our service is jointly delivered by Telstra and SNP Security - one of Australia’s most reputable security firms, which is supported by dual Grade A1 monitoring centres.

24x7 Australian based support

Help ensure your business isn’t off the radar, with hourly polling and 24x7 support, 365 days a year with the option of on-site security response. 

Cost effective

Most alarm panels are compatible, so you can extend the life of your assets. Better yet, your mobile data is included so there are no alarm polling charges.

nbn

nbn™ ready

Help your business be nbn™ ready and keep your existing compatible alarm panel.

 

Secure

Alarm communication data is encrypted through a purpose built virtual private network.

Support

24x7 Australian based support. Benefit from the expertise of TSM’s national network of service centres.

Trusted

TSM is a joint venture between Telstra and SNP Security Pty Ltd., an Australian enterprise with more than 90 years’ experience and over 35,000 customers.

 

Certified

Your alarm will be monitored from one of TSM’s dual Grade A1 monitoring centres.

Compliant

Business Protect will help ensure your alarm monitoring meets Australian Standards.

Tailored

Get an agreed customised response procedure that is right for your business.

Monitored

Your alarm can be monitored for all events including tamper and polling checks, at least hourly, to ensure the health of your alarm connection to the monitoring centre. 

 

Be prepared for the nbn™ network and secure your business with Business Protect IP:

  1. A wireless device connects your premises to TSM’s monitoring centre. You’ll no longer need your fixed line for the alarm.
  2. Your alarm panel is monitored every hour and can be increased to suit your business needs.
  3. A customised procedure is agreed with you and executed in the event of an alarm, which can include the dispatch of a patrol car to your premises (additional charges apply).

We have a range of alarm monitoring plans to suit your business' needs. Our Essentials and Enhanced IP plans monitor alarm panels for tamper, low battery and unavailability.

Included in your monthly cost is the Telstra supplied wireless IP device and the alarm monitoring service. The Business Protect Enhanced IP plan also includes proactive notification of alarm panel arming or disarming, outside your specified hours.

  24 months 36 months
  Business Protect Essentials IP Business Protect Enhanced IP Business Protect Essentials IP Business Protect Enhanced IP
Telstra Wireless IP device $17 per month
Mobile data for alarm transmissions included
$17 per month
Mobile data for alarm transmissions included
$11 per month
Mobile data for alarm transmissions included
$11 per month
Mobile data for alarm transmissions included
Alarm monitoring service $25 per month*
$33 per month* $25 per month* $33 per month*
Total monthly cost $42 (Total min.cost $1,008) $50 (Total min. cost $1,200) $36 (Total min. cost $1,296) $44 (Total min.cost $1,584)
 

*Monitor alarm panels for activities such as tamper, low battery and unavailability. 60 minute polling intervals.

Proactive notification - have an operator call you if alarm is armed or disarmed outside specified hours.

 Additional options
Patrol car if dispatched $75 for the first 20 minutes
$15 for every subsequent 15 minutes
Monitoring of additional areas 1-3 Areas: $6.50 per month
4+ areas: $10 per month

We have other options available which work on fixed line (PSTN), talk to us to know more.


Why us?
Secure your business

Help secure your business

Help secure your most important assets as you transition to the nbn™ network – your people, customers and premises.

Transform

Transform

We connect you with advanced technology, engineering expertise and Grade A1 monitoring centres that can transform the way you secure your business.

Thrive

Thrive

By consolidating security, voice and data providers, you allow your business to spend time on what matters most.

optimise

Optimise

Tailor your monitoring solution to optimise your business operations by adding additional areas or choosing the response procedure that suits your business' needs.

Request a call back

Register your interest in Business Protect and a TSM security sales expert will call you back.

Register your interest
Telstra business centre

Call or visit your nearest Telstra Business Centre.

Find a centre
Support

If you need support in relation to monitoring, maintenance, or a technical issue you can call 24 hours a day, 7 days a week.

Call 1300 29 29 22
Account enquiry

For all account related or billing questions.

Call 132 000