Privacy at Telstra
Download the Privacy Statement (including Credit Reporting Policy) (PDF, 1.33MB)

Our Privacy Commitment

Privacy matters to us and we know it matters to you. 

We provide a wide range of products and services and to do this we need to collect, store, use and disclose a broad range of information. 

We are committed to protecting your privacy, keeping your information safe and ensuring the security of your data. 

Our Privacy Statement

Our Privacy Statement explains how we collect, use and protect your information.  It applies to all the businesses in the Telstra Group including Telstra Corporation Limited.  It extends to both our control and processing of personal information. It also incorporates our Credit Reporting Policy which lets you know how we use any credit related information we might collect.

This current policy came into effect at 1 August 2019.  We may need to update it over time but if we do, we will post the updated version on our website.

Frequently Asked Questions