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We take customer privacy and data security very seriously. Our priority is making sure we keep your personal information safe and secure at all times. To do this, we have a number of security controls in place.

We are always looking at ways to improve our security. We have intrusion detection systems to mitigate the risks associated with unauthorised access to our networks and to your personal information. We also have processes to actively monitor our network for possible security threats and security event and information management systems to detect, analyse, and respond to identified incidents.

There are a range of people and groups who may want to gain access to our systems or those of our trusted business partners. This could be for a variety of reasons, like fraudulent activity or system hacking. Our commitment to you is to work diligently every day to stop this from occurring.

As technology changes and new threats emerge, we aim to keep ahead of any new risks. We are always looking at ways to improve our security systems and we will continue to invest in new security capabilities into the future.

While we work hard to protect your personal information, we also encourage you to take steps to manage your privacy in a digital world. For some tips on how to protect your personal information, please visit telstra.com.au/cyber-safety