Introducing our rewards program

Telstra Plus™Earn points when you pay your bill to put towards must-have devices, accessories and more. Plus, enjoy exciting membership benefits.

Join Telstra Plus
You must be over 18 and have an active consumer account to join. Excludes business customers. Read the terms and conditions

Discover the latest member offers

 

Join now and start earning points on your next bill or recharge.

Must be 18+ with an active service. Excludes business customers.


Join Telstra Plus

 

Already a member?

Sign in to check your points balance, access your benefits and redeem rewards.

Sign in

 

 

Enjoy exciting membership benefits

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VIP services

Get tech support when you need it

Silver and Gold tier customers get over the phone tech support via Telstra Platinum®, on us.

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Tickets

Get discounted movie tickets and more

Get $12.50 movie tickets, discounted sports tickets and access to exclusive pre-sale concerts and arts performances.

New customers start on this tier
Member
$0 - $1,499
Annual spend
For example this equates to an average monthly spend of $0-$125
Silver
$1,500 - $2,999
Annual spend
For example this equates to an average monthly spend of $125-$250
Gold
$3,000+
Annual spend
For example this equates to an average monthly spend of $250 plus
Earn 10 points per eligible dollar on every bill or recharge
Redeem rewards at the Rewards Store
Discounted movie tickets
Discounted sports tickets
Pre-sale access to concert tickets
Pre-sale and discounted arts tickets
Chances to win money-can’t-buy experiences
3 months Stan, on us. Activate by 30 January 2020 unless extended.
1 month Kayo, on us. Activate by 17 December 2019 unless extended.
6 months Stan, on us. Activate by 30 January 2020 unless extended.
3 months Kayo, on us. Activate by 17 December 2019 unless extended.
One-off tech support, even for non-Telstra tech
24/7 tech support from Telstra Platinum®

 

Join now and start earning points on your next bill or recharge.

 

Join Telstra Plus

 

Must be 18+ with an active service. Excludes business customers. Read the terms and conditions

 

 

 

FAQs

What are Telstra Plus Benefits?

Customers who join Telstra Plus will have access to exciting membership benefits such as discounted tickets, entertainment extras on us and VIP services. The benefits you will have access to are based on your membership tier.  

How do I earn points?

You will be rewarded with points based on your account spend every month. You will get 10 points for every $1 of eligible spend. 

From time to time we’ll let you know about other ways that you can earn points.

Note: some exclusions apply on your account spend such as outright purchases, credits, refunds and late payment fees. See Telstra Plus Terms and Conditions

Is Telstra Thanks® still available?

Telstra Thanks® benefits, such as discounted movie tickets, discounted sport tickets and pre-sale concert tickets have moved to Telstra Plus.

Provided that you're eligible to join Telstra Plus, you can still enjoy all the Telstra Thanks benefits as long as you join the rewards program at telstra.com/plus

Unfortunately, business customers will not be able to access Telstra Thanks any longer but stay tuned as we may in the future launch a Telstra Plus program for our valued business customers.

Things you need to know

Joining Telstra Plus

Telstra Plus 


Must be 18+ with an active service. Excludes business customers. Points are earned on payment of Telstra bill or pre-paid recharge (excl. refunds, credits & late payment fees). Points expire 3 years from earning. Marketing opt-in required (preferences can be changed). 

View the Telstra Plus terms and conditions

Telstra Plus Rewards Store

iPhone 11 Bonus Points Offer

Galaxy Tab A 10.1 bonus points offer

Open to Telstra Plus members who purchase a Samsung Tab A 10.1 tablet on a 24 or 36 month repayment option with an eligible Telstra Data Plan by 30/09/19. Excludes outright purchases. Offer starts AEST 24/9/19.

Read the terms and conditions

Tickets

Movie tickets

Only available to Telstra customers. $12.50 standard, $15.50 3D and $16.50 Vmax tickets only available online for Event Cinemas, Greater Union, Birch Carroll & Coyle, Village Cinemas and Moonlight Cinemas in Australia. $15.50 Vpremium tickets at selected Village Cinemas. Ticket price includes booking fee and GST. Not available after 5pm on Saturdays or on public holidays. Not valid for Gold Class, movie marathons, special events and alternate content.

$14.50 Telstra Large Combo Upgrade. Maximum of 10 Telstra Large Combos per transaction.

Not valid in conjunction with any other promotion or discount. Purchase is strictly upon availability and a maximum of 10 tickets. Products or services obtained from this site may not be re-sold.

 

Concert tickets 

Purchase of Telstra tickets are strictly subject to availability during sale window. Ticket prices and the ticket purchase terms are available on the ticket partners’ websites. Offer only available for Telstra Plus members.

Limit of 10 tickets per transaction. 

Check the Telstra Plus Tickets pre-sale Terms and Conditions for full details. 

2019 Sports Tickets 

Specially priced tickets available to customers with a Telstra Plus membership for Australian games. Excludes any Ticket Vendor delivery and handling fees. Subject to availability. Excludes home games for Adelaide Crows, Fremantle Dockers, West Coast Eagles and NZ Warriors. Excludes ANZAC Day clash (AFL), State of Origin, Finals Series and Grand Final.

15% off Suncorp Super Netball tickets currently excludes Finals games. Terms and conditions apply. See 


https://www.telstra.com.au/plus/tickets/sports/afl

https://www.telstra.com.au/plus/tickets/sports/nrl

https://www.telstra.com.au/plus/tickets/sports/netball

https://www.telstra.com.au/plus/tickets/sports/aleague


Arts tickets

Purchase of Telstra tickets are strictly subject to availability during sale window. Ticket prices and the ticket purchase terms are available on the ticket partners’ websites. Offer only available for Telstra Plus members. 

Limit of 10 tickets per transaction. 

Check the Telstra Plus Tickets pre-sale Terms and Conditions for full details. 

 
Assistance with accessible seating

An allocation of Accessible Seating is available during this pre-sale, on the phone numbers and during the hours of operation, as listed on each venue’s page. Accessible Seating cannot be purchased online.

Accessible Seating cannot be purchased online. 

Entertainment extras

Kayo

New Kayo customers: Silver tier customers receive 1 month credit for Kayo Basic. Gold tier customers receive 3 months credit for Kayo Basic. Credit must be activated by 17 December 2019, unless otherwise extended. One offer redemption per Telstra Plus membership unless moving from Silver to Gold tier in a 12 month period. To sign up you need valid credit card details or you can add a Kayo subscription to your Telstra account.

Kayo is an auto-renewing service. Customers must cancel their Kayo Basic subscription before the end of their credit period to avoid on-going subscription charges. Cannot be used in conjunction with any other Kayo Sports offers.

Requires internet & compatible device. Data charges apply. Subscription required. Offer may only be redeemed (and Kayo Sports service may only be used) within Australia.  Not compatible with some third party billing platforms.

Existing Kayo customers: Existing Kayo customers will receive either a 1 or 3 month credit towards their existing Kayo subscription depending on their Telstra Plus tier and must activate the credit by 17 December 2019, unless otherwise extended. One offer redemption per Telstra Plus membership unless moving from Silver to Gold tier in a 12 month period. Credit will apply from next applicable billing date after activation. Standard subscription rate will apply after 1/3 month credit offer period. If you’re already enjoying a Kayo Sports offer, your credit will apply from the end of your existing Kayo offer period.

Requires internet & compatible device. Data charges apply. Subscription required. Offer may only be redeemed (and Kayo Sports service may only be used) within Australia. Not compatible with some third party billing platforms.

Stan

Stan BYO internet, data, supported device and active Stan subscription are required. Data charges apply. Eligible Telstra Plus customers only. Stan is an auto-renewing service. Customers must cancel their subscription before the end of their offer period to avoid on-going subscription charges. Offer is not available with some third party billing platforms. Benefit must be activated by 30 January 2020, unless otherwise extended.

Silver customers receive 3 months credit to Standard Stan subscription. Gold customers receive 6 months credit to Standard Stan subscription. Existing Stan subscribers receive a credit on their existing Stan account equivalent to 3/6 months (as applicable) of the subscription they are paying at the time of activating the benefit. One offer redemption per Telstra Plus membership unless moving from Silver to Gold tier in a 12 month period.

Stan terms and conditions apply. Read the full terms >

VIP services

Silver Tier Tech Support by Telstra Platinum

Telstra Platinum® is available for Telstra Plus Silver customers. Silver tier members receive one free Platinum ‘once off’ tech support service per membership year when they call Telstra with a tech issue. Customers who are on Silver tier and who are existing ‘Telstra Platinum Service Subscription’ or ‘Service Subscription Remote’ customers will receive a credit to the value of 1 month of their existing Telstra Platinum subscription when they call up with a tech issue to be resolved within a membership year. To activate this benefit, customers must contact a Platinum agent with a Platinum related issue and the agent will apply the discount. If not activated before the end of the membership year this benefit will expire and does not roll over.

Services are not available for some devices and software and excludes in store support at a Telstra Tech Bar. The cost of any software/hardware is not included in the price of the service and you are responsible for any data charges. Fair Use Policy applies.

Support for faults is part of an included service in your Broadband, Home or Mobile service when purchased from Telstra. Telstra Platinum supports all tech in the home whether from Telstra or not. 

Gold Tier Tech Support by Telstra Platinum

Telstra Platinum® is available for Telstra Plus Gold customers. Gold tier members who do not have an existing Telstra Platinum subscription will receive free, ongoing access to our Telstra Platinum tech experts, over the phone and/or via online chat. Access remains so long as the customer is a Gold tier member. Services are not available for some devices and software and excludes in store support at a Telstra Tech Bar. The cost of any software/hardware is not included in the price of the service and you are responsible for any data charges. Fair Use Policy applies.

Support for faults is part of an included service in your Broadband, Home or Mobile service when purchased from Telstra. Telstra Platinum supports all tech in the home whether from Telstra or not.

Gold tier members with an existing Telstra Platinum subscription will receive a monthly credit towards their existing Telstra Platinum subscription for each month they remain a Gold tier member. If/when the customer moves from the Gold tier, charging for their Telstra Platinum subscription will resume during which customers may cancel their subscription at any time, early termination charges may be applicable. Please refer to Our Customer terms for more information. 

 

Telstra Plus One Million Members Promotion

Open from 9am 30 September 2019 to Aust. Residents who are Telstra Plus members and have joined once only during the promotion period.

Permit numbers ACT - TP 19/04309 SA – T19/1647 NSW - LTPS /19/38652

Full T&Cs at www.telstra.com.au/plus/telstra-plus-one-million-members-promotion