How to connect your devices with Bluetooth

Bluetooth is a short-range wireless technology that lets you connect devices like phones, speakers, watches, car accessories, toys and consoles.

Updated 12 November 2018

What’s the difference between Wi-Fi and Bluetooth?

Wi-Fi is your best cable-free option to connect devices like computers and printers in your home or office. It delivers data speed comparable to a cabled connection and has a wide wireless range.

Bluetooth is a device-to-device connection that also uses wireless technology but consumes less power because your devices are only connecting at short range, and only to each other.


Good to know

If you use Bluetooth in public, be aware of those around you and always use the strongest security settings available. When you’re done, remember to clear memory and turn off discoverable mode.


What else can I do with Bluetooth?

Lots of people use Bluetooth to listen to music or to make hands-free calls with wireless headsets, but there are plenty of other ways to make the most of it. Here are a few examples:

  • Connect your phone to your fitness wearables 
  • Connect your smart watch to your phone to receive mobile notifications
  • Connect your wireless headphones to music apps 
  • Locate missing objects using Telstra Locator (launches May-July 2018)


Good to know

Telstra Locator will use Bluetooth and the Telstra Mobile Network to locate IOS & Android SIM enabled devices, and items with Telstra Locator Tags. To have peace of mind that you will always be able to find your devices and important items such as keys, Telstra Locator will find you item and show as a PIN on a map, depending on device it may make a sound, and includes the ability to send tailored messages to the device with a contact number.


What sort of devices work with Bluetooth?

  • Mobile phones
  • Head phones
  • Speakers
  • Computer keyboards, printers and headsets
  • Fitness wearables such as fitness trackers
  • Game consoles
  • Digital TV
  • Toys
  • Car hands-free devices

Does my device have Bluetooth?

Here’s how to check if your device has Bluetooth:

For Windows: Open the Control Panel, and under Hardware and Sound click ‘Device Manager’

For iPhone and iPad: Open the Settings app and at the top of screen, tap ‘Bluetooth’

For Android: Open the Settings and under Wireless & networks, tap ‘Bluetooth’

Other Devices: Enter the device’s settings screen and look for ‘Bluetooth’


Good to know

  • Steps for identifying Bluetooth capability may vary slightly between devices.
  • If your computer doesn’t have Bluetooth, you can purchase an USB Bluetooth adapter.


How do I make my devices ‘discoverable’ so I can pair them?

Before two devices can ‘talk’, they both need to be discoverable to each other. You are then ready for ‘pairing’. Here are a few tips on how to do it:


How to activate Discovery Mode and pair on your Windows device:

These instructions are for Windows 7. Other Windows versions are similar.

  1. Search the Control Panel for ‘Bluetooth’
  2. Click ‘Change Bluetooth settings'
  3. Select ‘Allow Bluetooth devices to find this PC’.


How to activate Discovery Mode and pair on your iPhone, iPad, or Android:

  1. Turn on both devices and set them near each other
  2. For example your mobile phone and Telstra Beats.

  3. Under Settings, select ‘Bluetooth’ option
  4. Select the option to switch on discovery mode.

  5. Select ‘Scan for Devices’
  6. Some phones scan for nearby devices automatically.

  7. Select the device you want to pair with
  8. You may see a popup box asking you to confirm the pairing request.

  9. You’ll receive confirmation when the devices are paired.


Good to know

  • Some devices prompt you for a PIN. This PIN is usually 0000 (four zeros) or 1234.
  • Make sure your device is switched on and the battery is charged.


We’re here to help

Having trouble getting Bluetooth up and running?

Contact us to get in touch with the experts at Telstra Platinum.

What else can Telstra Platinum help me with?

Whether your service or technology is from Telstra or another provider, our tech experts can help you. They’re available 24x7 over the phone and online to help you with your mobile, tablet, Wi-Fi, email, smart home and connected devices, data back-up and more. It’s all part of a Telstra Platinum subscription.

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