• Telstra Home Phone  Pinnacle
    Telstra Home Phone Pinnacle
  • $0upfront

Type of request

Customers on a Telstra Bundle please call 1800 336 028 to change plans. Changing Home Phone plans may result in the removal of Bundle benefits and Combo rewards, this may increase additional charges.

Please provide the details of your previous home line supplier

Please provide the details of your existing Telstra fixed line service

What call types would you like to restrict?

Please select one

Would you like your new number published in the directories?

As part of the service your name, address and phone number will be published in the printed and online White Pages and available from Directory Assistance.

Choose an option:

What is Silent Line? – Silent Line is Telstra's private number service. Having a Silent Line prevents your name, address and telephone number from being published in the printed and online White Pages directories, and from being available through Directory Assistance. Your phone number is blocked, so that when you call others they won't be able to see your number.

Choose features for your Telstra Voice

Select the Telstra features you wish to add to your home service.

Features

Features

  • Icon

    MessageBank® provides a personal answering service if your phone line is busy or you can't get to the phone.

    • An answering service for your fixed phone
    • Stores 60 x 5 min messages
    • Saves unplayed messages for 14 days
    • Saves played messages for 7 days
    • Message Retrieval is free from your home phone.

    Details

    Pricing $6.00 per month per service, no connection fee and message retrieval1 is free from most Telstra fixed phones anywhere in Australia. MessageBank® is provided at no extra cost on Fixed - Telstra Home Phone Pinnacle.
    Availability MessageBank® is available on most tone phones in most places throughout Australia.

Features

  • Icon

    Calling Number Display (CND) can help you identify who is calling by displaying the caller's phone number.

    It can also store the date and the time of the call, as well as the phone numbers of people who hang up without leaving a message.

    You will need a CND compatible phone or CND unit in order to use this feature.
    The CND Rental Phone T1000C is available to rent from Telstra.

    Details

    Availability CND is available on tone phones in most areas throughout Australia. However, you will need to purchase or rent a CND compatible phone or attachment for your existing phone to display caller details.
    Pricing CND is $6.00 per month. CND is provided at no extra cost on the Telstra Home Phone Pinnacle plan

Features

  • Icon

    Call Control allows you to restrict the types of calls made from your home phone.

    Call Control allows you to restrict the types of calls made from your home phone. You can choose to bar outgoing STD, international, 190 or local numbers.1

    Before you use your Call Control feature, you must activate your PIN on your home phone.

    Details

    Availability Call Control is available on tone phones in most areas throughout Australia. Not available if you have a Digital Voice Service on the NBN
    Pricing Call Control costs $3.30 per month. Call Control is provided at no extra charge on all Telstra Voice or Telstra Home Phone plans if you hold an eligible Pensioner Concession Card.
    How to use Before you use your Call Control feature, you must activate your PIN on your home phone. Refer to the Home Features user guide (PDF, 412KB) for more instructions.2
    Note You can still call Triple Zero in an emergency, regardless of the Call Barring/Control on your service.
    1. Monthly charge applies
    2. Reverse Charge calls can still be accepted regardless of the level of barring

Features

  • Icon

    With Abbreviated Dialling, you can save up to 8 of your most frequently called numbers and retrieve them by using one single digit code.

    Details

    Availability Abbreviated Dialling is available on tone phones in most areas throughout Australia. Not available if you have a Telstra Voice Service on the NBN
    Pricing - 8 numbers Abbreviated Dialling costs $3.30 for up to 8 numbers, including STD and international numbers.

Features

  • Icon

    With Abbreviated Dialling, you can save up to 40 of your most frequently called numbers and retrieve them by using a one or two digit code.

    Details

    Availability Abbreviated Dialling is available on tone phones in most areas throughout Australia. Not available if you have a Telstra Voice Service on the NBN.
    Pricing - 40 numbers Abbreviated Dialling costs $5.06 for up to 40 numbers, including STD and international numbers

Features

  • Icon

    With Abbreviated Dialling, you can save up to 60 of your most frequently called numbers and retrieve them by using a one or two digit code.

    Details

    Availability Abbreviated Dialling is available on tone phones in most areas throughout Australia. Not available if you have a Telstra Voice Service on the NBN.
    Pricing - 60 numbers Abbreviated Dialling costs $6.16 for up to 60 numbers, including STD and international numbers.

Value Packs

Features

  • Icon

    Unlimited calls to fixed lines in 35 countries.

    Get unlimited calls to fixed lines in 35 countries and to mobiles in 16 of these countries. Plus, discounted call rates to another 37 countries. A 55c call connection fee (49c before 1 October 2015) applies to calls where a per min rate is charged.

    Details

    Availability

    You must have a 13 digit account number to be able to take up the International Ultimate.

    Eligible plans are all Telstra Voice plans except Telstra Voice Part, all Telstra Home Phone plans, all Telstra Voice Bundle plans, Telstra Pinnacle Bundle, T-Bundle Connector Pinnacle, Telstra Entertainer Pinnacle Bundle, Telstra Entertainer Max Bundle, Telstra Max Bundle, and T-Bundle Extreme 500GB.

    Pricing International Ultimate is just $15.00 per month.
    International Rates View International Ultimate rates
    1. Incompatible with some offers. Calls to all other international destinations are charged at the standard international direct dial rates according to the terms of your eligible Telstra Home Phone Plan.

Features

  • Icon

    Discounted call rates to over 70 countries.

    Get low international call rates to fixed lines and mobiles in over 70 countries. Rates start from as low as 1c per min plus a 55c call connection fee (49c before 1 October 2015).

    Details

    Availability

    You must have a 13 digit account number to be able to take up the International Saver.

    Eligible with all Telstra Home Phone plans and Telstra Voice plans except Telstra Voice Part. International Saver rates are already included in Telstra Home Phone Pinnacle and Telstra Voice Ultimate.

    Pricing International Saver is just $5.00 per month.
    International Rates View International Saver rates
    1. Incompatible with some offers. Calls to all other international destinations are charged at the standard international direct dial rates according to the terms of your eligible Telstra Voice Plan.

    Telstra Home Phone Pinnacle

    Telstra Home Phone Pinnacle plan gives you the freedom to stay in touch with all your family and friends. With unlimited Local calls, Standard national calls and calls to standard Australian mobiles, it helps you to be on the phone more often with great value.

    Telstra Home Phone Pinnacle is great value for the family.

    Details

    What do I get? Critical Information Summary
    Monthly charge $85.00
    What's included

    Unlimited Local calls

    Unlimited National calls to standard fixed numbers

    Unlimited Calls to standard Australian Mobiles

    MessageBank®

    Calling Number Display

    3-Way Chat

    Call Return

    Call Back Busy

    Call connection fee 55c per call (49c per call before 1 October 2015)
    Calls to 13 numbers 40c per call (35c per call before 1 October 2015)
    Calls to standard Australian mobiles Unlimited
    International Calls International Saver rates apply – discounted rates to fixed lines and mobiles in over 70 countries from as low as 1c per min plus a 49c call connection fee. International rates

    Things you need to know

    1. National calls to fixed line numbers don't include calls to premium numbers (eg. 19xx numbers), 1234 and 12456 numbers.
    2. Calls to satellite numbers are chraged differently to standard calls to Australian mobiles.
    3. Charges may apply for calls made using call managment features such as call back busy, call return and 3 way chat.

Information about other home phone plans is available in the Critical Information Summaries.

Things you need to know

If NBN fibre is available at your address we may not be able to complete some requests. If this is the case we'll be in touch.


Reducing unwanted or telemarketing calls
Here are some suggestions to help you minimise unwanted or telemarketing calls:
- Activate Calling Number Display – So you can see who's calling you before you answer the phone.
- Register on the Do Not Call Register – Charity, Government bodies and research companies may still call you.
- Try Telstra's Call Guardian 301 Handset – It blocks unwanted calls, and Calling Number Display is also recommended.
- Take your number off of any marketing databases you might be listed on.