What if I’ve returned my phone?

If you’ve already returned your phone, you can disregard this message and your fee will be waived on receipt of your device.

I didn't know I was leasing my phone

You will have been sent an email from Telstra with your Critical Information Summary, which outlines the key terms of your plan. We recently contacted you to remind you that your lease was soon ending and that you needed to return your phone in good working order.

I’d prefer to upgrade or return the leased phone

Please call us on 13 22 00 to discuss your options.

Contact us

Please call 13 22 00 or message us in My Telstra if you’d like to discuss these bill charges further.