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Device Security Essentials (powered by McAfee) is free for consumer and small business mobile customers and allows access to three security features via the My Telstra app.

Wi-Fi Scan

Scan Wi-Fi networks for cyber threats and get alerts when connecting to unsafe Wi-Fi networks.

Safe Browsing

Browse more confidently with timely alerts before accessing risky websites and links.

Device Check

Helps protect your devices and personal information from the latest malware and threats.

Explore Device Security Essentials

eSIM (short for embedded SIM) is a digital SIM that’s built into your device. eSIM allows you to connect to the Telstra network in minutes as you don't need a physical SIM card.

eSIM allows you to add a secondary number so you can juggle work and personal life on one device.

Devices purchased overseas may not be eSIM compatible.

If you’re unsure if you have an eSIM device, dial *#06#. An eSIM compatible device will display an EID number which is 32 digits long.

Device not eSIM compatible? See our Pre-Paid and Upfront plans that include a physical SIM.

Recharge before expiry and roll over up to 200GB of your unused data.

 Plan ahead and choose a plan that will keep you connected for 6 or 12 months.

Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.   

Download speeds are capped at 250Mbps on our network.

Download speeds are capped at 150Mbps on our network.

 Enjoy unlimited calls, SMS, and MMS to standard Australian numbers.

While stocks last. Online only. Limit two per customer.

While stocks last. Online only. Limit two per customer.

While stocks last. Online only. Limit two per customer.

While stocks last. Online only. Limit two per customer.

While stocks last. Online only. Limit two per customer.

You must be an existing Telstra Customer. You will need your Telstra ID.

1. On your device, open the My Telstra app and log in with your Telstra ID.

2. Go to the ‘Services’ screen and select ‘Add a new Pre-paid service’.

3. Click on ‘Use eSIM on this device’.

4. Select ‘Mobile Phone’ or ‘Tablet/mobile broadband’ .

5. Select a Pre-Paid plan.

6. Complete payment.

7. Review and submit order.

8. Click ‘Continue’ to start eSIM profile download.

9. You'll be taken to your device’s ‘Settings’ screen to complete the eSIM profile installation.

10. After eSIM profile is installed, you'll be sent back to the My Telstra app where you’ll see a ‘Success’ screen.

11. Click ‘Done’ to return to the ‘Services’ screen.

12. Refresh the ‘Services’ screen to see the new eSIM service. It can take up to 4 hours to display your new service.

Canada, China, Denmark, Germany, Guam, Hong Kong, India, Ireland, Indonesia, Japan, Malaysia, New Zealand, Norway, Puerto Rico, Romania, Singapore, South Korea, Spain, Sweden, UK, USA, US Virgin Islands, Vietnam

Please note: Included destinations are subject to change.

Argentina, Bahamas, Bangladesh, Bermuda, Brazil, Brunei, Cambodia, Chile, Colombia, Costa Rica, Cyprus, Czech Republic, Dominican Republic, Faroe Islands, France, French Guiana, Greece, Greenland, Hungary, Iceland, Iran, Israel, Italy, Kenya, Kuwait, Laos, Lebanon, Liechtenstein, Mexico, Mongolia, Nepal, Netherlands, Nigeria, Pakistan, Palestinian Authority, Peru, Philippines, Saudi Arabia, Slovak Republic, South Africa, Sri Lanka, Taiwan, Thailand, United Arab Emirates, Venezuela

Please note: Included destinations are subject to change.

Austria, Comoros, Croatia, East Timor, Egypt, Fiji, Ghana, Mauritius, Papua New Guinea, Poland, Russia, Samoa, Serbia, Solomon Islands, Surinam, Switzerland, Tonga, Turkey, Vanuatu, Zimbabwe

Please note: Included destinations are subject to change.