Love the feeling you get from having the latest phone?

With New Phone Feeling you can take up a brand new mobile just twelve months into your contract for only $149.

Get that feeling


Sign up to a new plan

Sign up to a new Telstra 24-month handset contract on an eligible plan, either online, over the phone or in store and we'll include New Phone Feeling.

Wait just 12 months

Now, when you pay $149 you can redeem your new mobile. Telstra Platinum Mobile customers won't pay this fee.

Send in your old handset

Either bring your existing mobile to a Telstra store or arrange to redeem online or over the phone. You'll also need to return your existing device in working order within 14 days of recontracting. But before you do, you should find out if your phone’s in good enough shape

Get your brand new phone

Once you've agreed to pay the $149 fee, returned your existing handset in working order and signed up to a new 24-month mobile contract on an eligible plan, you'll have a brand new mobile to enjoy.


Already have New Phone Feeling?

Have you had New Phone Feeling for more than 12 months? See how you can redeem your offer.

Find out more

Want to know more?

Our FAQs have the answers to all of your New Phone Feeling questions.

Find out more

Things you need to know

With Telstra New Phone and Tablet Feeling, you can take up a new device after the first 12 months of your contract (without having to pay the remaining payments on your existing contract). To take up your new phone, you must agree to pay the one off $149 Device Redemption Fee, return you device in good working order (including disabling any activation and device locking features), and purchase your new device on a new eligible 24 month device payment contract and eligible plan. New Phone and Tablet Feeling is automatically included as part of your eligible contract with Telstra. You are under no obligation to use New Phone and Tablet Feeling. The Device Redemption Fee will be billed on your next Telstra bill. We may charge you the remaining payments under your contract for your existing device if you do not comply with the eligibility criteria. If your device is deemed to be inoperable because it is locked, we may charge you a fee equivalent to the fair market value of the existing device as determined by us as well as any shipping costs.