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Mobile Swap Assure

Don’t sweat it.
Just upgrade it.

See how to upgrade your phone anytime, regardless of damage, for $190 on a new 24 month eligible phone + service plan, with Mobile Swap Assure.

How to upgrade your phone for $190

Got Mobile Swap Assure?

To upgrade your phone, take up a new 24 mth eligible phone + service plan, pay $190 and return your current phone. You can upgrade twice in 12 mths from the start of your plan.

Don’t have Mobile Swap Assure?

The only way to get Mobile Swap Assure is to add it to your Go Mobile Swap lease plan at the time you sign up, for $10/mth.

Fast, free delivery

Order online and get free delivery anywhere in Australia – by the next business day for metro areas.

Choose your new phone

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iPhone XR

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iPhone Xs

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Samsung Galaxy S9

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Google Pixel 3

What to do before returning your phone

When taking up a new 24 mth eligible phone and service plan, please do the following before returning your current phone (if it still turns on):

  1. Back up your phone to ensure you have all of your personal information
  2. Remove any device tracking on your phone like Find My iPhone (on iOS devices)
  3. Remove your SIM and factory reset your phone

How to return your current phone

When you place your order online, we’ll send you a postage-paid satchel, along with instructions. You’ll need to return your phone in the satchel to us within 14 days from the date that you sign up.

The phone you return must be the phone that you originally leased with your plan. If your leased phone was replaced under warranty or insurance, you’ll need to provide proof of replacement.

Questions about Mobile Swap Assure?

24x7 Sales Chat

Need help with your upgrade?

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Support

More information about Mobile Swap Assure can be found in our Frequently Asked Questions.

Go to Support