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Things you need to know
Our network: The Telstra Mobile Network offers 4GX in all capital CBDs and selected suburban and regional areas and is progressively rolling out to more places. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G or 3G. Check coverage at telstra.com/coverage.
4GX: supports a typical download speed range in 4GX areas of 2-100Mbps with category 6 devices, and 2-75Mbps with category 4 devices. Outside 4GX areas, you will switch to our fastest available 4G or 3G speeds. Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration.
Questions about Telstra mobiles?
Call 1800 676 642
Available 8am – 9pm AEST/AEDT. We're here to answer your questions about mobile phones.