Mobiles on a plan
Australia’s largest mobile network is also the fastest*.
We won the most recent Ookla® Speedtest Award™ for the Fastest Mobile Network in Australia.
*Based on analysis by Ookla of Speedtest Intelligence® data Q3-Q4 2021. Ookla trademarks used under license and reprinted with permission.
Shopping with us
Shop online 24/7 with free delivery
Safe and secure with free delivery in Australia for orders over $100.
Track your order online
Place your order online anytime, then track it online.
Visiting us in-store?
Secure your spot, at participating stores, in the queue before you visit. You can track your place in the queue, and when we’re ready to serve you, we’ll send an SMS.
What to love about our new plans
Data sharing. Yes, it’s back!
Now the whole household can share their data across multiple services. You can share data between up to 10 upfront mobile and data plans on the same account.
No excess data or call charges
You’ll never be charged extra for going over your monthly data allowance. And you won’t incur any unexpected call charges or hidden fees.
You’re in control
Get complete visibility of your upcoming payments. The My Telstra app lets you track usage, view upcoming and past payments, and make changes to your account.
How to buy your new phone
Already have a mobile plan with us? See how to upgrade your phone
Choose payment option and planYou can pay off your phone, interest free, over 12, 24 or, for eligible devices, 36 months, but only when you add it to a mobile plan. Or you can buy selected phones outright.
Sign in to check out fasterIf you choose to pay off your phone, you’ll need to sign in with your Telstra ID to use our fast, secure checkout. If you don’t have one, you can easily create a Telstra ID now.
Keep your number or get a new oneOnce you’ve added your phone to a plan you can choose to keep your existing number or get a new one assigned to you in the online checkout.
Finding the right phone and keeping costs down has never been easier
Get help choosing a phone
Try our device finder to help you find the right phone for you.
Trade in your old phone
If you have an old smartphone, it could be worth something. Trade in your eligible phone for credit, and it might even help offset the cost of a new phone!
Use our 7 Day Price Match
To help make buying a new phone more affordable, if you find a better price within 7 days of receiving your new, eligible phone, we’ll credit the difference.
Why choose us?
Australia's largest 5G network
No lock-in contracts
Our month-to-month plans with no lock-in contracts give you the flexibility to change your plan once a month. If you leave, simply pay out your device.
No excess data charges in Australia
We’re Australia’s largest carbon neutral organisation
How we’re minimising our environmental impact
We’re reaching for our climate goals with Telstra being recognised as Australia’s largest certified carbon neutral organisation since July 2020 under the Climate Active scheme. We also have a growing ambition to reduce our environmental impact with:
100% renewable energy generation
By 2025, we aim to enable 100% renewable energy generation equivalent to our consumption. We’ve invested in three solar and wind farms which will create enough energy to power 125,000 households.
50% reduction of emissions
By 2030, we aim to achieve a minimum 50% reduction of absolute emissions. We’ve also set a target to reduce emissions from our customers with more energy-efficient products such as modems.
Our program recycles nearly 5,000 tonnes of e-waste per year. And we’re committed to all recycled material packaging by 2022.