Apple iPhone 15

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Capacity

Payment term

Was , now /mth

Upgrade & Protect

Upgrade to the latest tech, swap a damaged device or replace a screen. $15/mth. T&Cs apply

Only available for devices on repayment
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Telstra Trade-In Estimator

Trade in your eligible device for credit towards your Telstra account.

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Select an Upfront Mobile Plan

Select a plan to continue

You can either add a new plan or sign in to use your current plan.

Select a plan to continue

You can either add a new plan or sign in to use your current plan.

Select a plan to continue

You can either add a new plan or use one of your current plans.

Add a new plan to continue

You don’t have any eligible plans on your account. Only upfront plans can be used with a new device on repayment.

Add a new plan to continue

Your current plan is no longer offered. You’ll still keep your [serviceNumber] number with this device.

We’re unable to continue with your order.

Only Account Owners can buy items online.

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Please select a plan to proceed with the order.

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Select an Upfront Mobile Plan

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You can use your current eligible service with this device.
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Welcome Back

You can use your current eligible service with this device.
If you buy this device outright, you can transfer your SIM to use your current plan with it.
You can’t add a new device with the customer’s current plan via an outbound sale right now. The customer can visit Telstra.com to complete this purchase themselves.

You’ll keep these with the new device:

/mth
Mobile

You need a new plan to continue

Your current plan can’t be used as we no longer offer it. You also need to buy out the remaining months on your repayment term. This cost will be calculated before you complete your order. Your current plan can’t be used as we no longer offer it. Your current plan can’t be used as we no longer offer it.

Current Device

You can't proceed with redeeming Upgrade & Protect

IMEI doesn’t match our records

Turn off your device lock

Eligible to redeem

What are my options?
You can buyout your device now or wait until [nextRedemptionAllowedDate] to redeem Upgrade & Protect on your damaged device.

Upgrade & Protect active on this device
You can upgrade this device by paying a redemption fee (between $0 and $249 depending on device condition and time left on contract). Subject to our standard credit assessment.

Alternatively, keep this device by paying the buyout fee.

The IMEI number you entered didn't return a match.

If your device has been replaced under warranty, visit your nearest Telstra store with proof of warranty, a replacement receipt or a purchase receipt.

The IMEI number you entered didn't return a match.

You can manually verify the IMEI by signing an authorised warranty replacement receipt or a proof-of-purchase that matches the device. Without this, the device can't be verified and Upgrade & Protect can't be redeemed.

Try again later.

Please check if ‘Find My’ option has been turned on your Apple device. If it has, follow these steps to turn it off:

  1. Go to Settings > Scroll to Face ID & Passcode.
  2. Enter your device passcode
  3. Scroll to Stolen Device Protection and turn it off
  4. Go back to Settings > Select your Name > Select Find My
  5. Turn off Find My [iPhone or iPad]
  6. Restart the order

Contact us if this issue persists.

Please investigate in console and unlock the IMEI if appropriate. The redemption can’t be requested until it is unlocked, which can take up to 24 hours.

$[redemptionFee] estimated redemption fee

Subject to:
  1. a credit assessment; and
  2. re-assessment of device once it’s returned.

You'll keep your current device

It costs $[buyoutAmount] to buy out your current device.

This cost covers the [remainingMonths] months left on your repayment term.

Current device

Your Upgrade & Protect subscription
You can't redeem Upgrade & Protect for mobile broadband devices.

Your options are:

  • Get a new plan for your mobile broadband device and keep your Upgrade & Protect subscription on your existing plan; or
  • Buy out your current device and swap the mobile broadband device into your existing data plan. Upgrade & Protect will be cancelled. Early termination fees may apply.

You'll keep your current device

$[buyoutAmount] buyout fee
This cost covers the [remainingMonths] months left on your repayment term

You cannot transact on this account. Only account owners are able to make purchases. Message us or create a new account.

Create a new account

Looks like you don’t have an eligible plan

You may be on an older plan. To add a new device on repayment you’ll need to switch to an Upfront Mobile Plan. Need help? Message us

Order stopped

You have no eligible services that can be upgraded. Please message us or get a new plan.
Message us or visit us in store to update this service. You also need to buy out the remaining months on your repayment term.
Message us or visit us in store to update this service.
This is a MICA service. Go to Console to migrate it. The customer also needs to buy out the remaining months on their repayment term.
This is a MICA service. Go to Console to migrate it.
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  • Basic

    50GB for $65/mth
    , Slide 1 of 3
    • Prices may change from time to time - we'll let you know.
    • Australia’s largest 5G mobile network.
    • Switch plans once a month if needs change.
    • You can leave anytime.
    • No excess data charges. Explore data usage
    • Uncapped download speeds.
    • Be rewarded for paying your bill. Explore Telstra Plus
    • Stay safer online with Device Security Essentials.
  • Essential

    180GB for $75/mth
    , Slide 2 of 3
    • Prices may change from time to time - we'll let you know.
    • $10/mth off for 6 months.

      Add code XMAS10 at checkout.

      Ends 30 December. See details

    • Australia’s largest 5G mobile network.
    • Switch plans once a month if needs change.
    • You can leave anytime.
    • No excess data charges. Explore data usage
    • Uncapped download speeds.
    • Be rewarded for paying your bill. Explore Telstra Plus
    • Stay safer online with Device Security Essentials.
    • Save with Bundle Plans. Explore Bundle Plans
  • Premium

    300GB for $99/mth
    , Slide 3 of 3
    • Prices may change from time to time - we'll let you know.
    • $10/mth off for 6 months.

      Add code XMAS10 at checkout.

      Ends 30 December. See details

    • Australia’s largest 5G mobile network.
    • Switch plans once a month if needs change.
    • You can leave anytime.
    • No excess data charges. Explore data usage
    • Uncapped download speeds.
    • Be rewarded for paying your bill. Explore Telstra Plus
    • Stay safer online with Device Security Essentials.
    • Save with Bundle Plans. Explore Bundle Plans

Review your selections

By continuing, you’re committing to:

  • Paying for the device for every month of your chosen payment term.

  • Paying out your device as a one-off payment, if you cancel your repayment option.

  • Carefully reviewing your selections to make sure you’re able to meet all payment obligations.

By continuing, you’re committing to:

  • Paying for the device for every month of your chosen payment term.

  • Paying out your device as a one-off payment, if you cancel your repayment option.

  • Carefully reviewing your selections to make sure you’re able to meet all payment obligations.

Buyout fee

We'll send you an invoice to pay later


one off

Redemption fee - estimation only


one off

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