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Telstra Locator
Here’s the answer to “Where are my keys?”
We all know the frustration of losing things. But Telstra Locator can help you find them.
We all know the frustration of losing things. But Telstra Locator can help you find them.
Tag and locate.
Searching for lost things can be frustrating and time consuming. But now, with a Telstra Locator Subscription, you can attach a Telstra Locator Tag to your things and use the Telstra Locator App to help find them. The app can even help you search for a linked compatible smartphone or tablet.
How does Telstra Locator help you find things?
The Bluetooth tags use the Telstra Locator Bluetooth Community for location updates. The Telstra Locator Bluetooth Community relies in part on a crowd-sourced community of users whose devices help locate items. The existence, size and extent of the Telstra Bluetooth Locator Community will vary from location to location, will not be the same at all times and will not be present in all locations.
Attach a Telstra Locator Bluetooth Tag to your possessions and pair them with the Telstra Locator App.
Your Bluetooth tag signals its presence to the Telstra Locator Bluetooth Community.
When a Telstra Locator Bluetooth Community member's device detects your tag, it anonymously reports its approximate location.
You can see the approximate last known location of your item in the Telstra Locator App.
The Wi-Fi tags use the Telstra Locator Bluetooth Community and compatible parts of the Telstra Air Network for location updates. The Telstra Locator Bluetooth Community relies in part on a crowd-sourced community of users whose devices help locate items. The existence, size and extent of the Telstra Bluetooth Locator Community will vary from location to location, will not be the same at all times and will not be present in all locations.
Attach a Telstra Locator Wi-Fi Tag to your possessions and pair them with the Telstra Locator App.
Your Wi-Fi tag signals its presence to the Telstra Locator Bluetooth Community and compatible parts of the Telstra Air Network.
When the tag is detected, information about its approximate last known location is anonymously reported.
You can see the approximate last known location of your item in the Telstra Locator App.
Why use Telstra Locator?
A range of tags
We have various tags to suit different objects, and indoor or outdoor use.
Our app & network
The Telstra Locator App works with the Telstra Locator Network to help find your tags and compatible mobile devices.
Starter kit
Your subscription includes a Telstra Locator Starter Kit with three tags.
Subscribe to Telstra Locator
A Telstra Locator Subscription lets you locate up to 20 Telstra Locator Tags, compatible smartphones or tablets for $10 per month (plus the cost of your eligible Telstra mobile service).
New Telstra Locator subscribers receive a free starter kit which includes two Bluetooth Tags and one Wi-Fi Tag.
Need to locate more?
You can add an Expansion Pack and locate an additional 10 things for just $5 extra per month.
Additional tags can be purchased from our accessory store.
Telstra Locator Subscription
Telstra Locator Subscription
$10
Per month
Plus the cost of your eligible
Telstra mobile plan.
Month to month – cancel any time.
Telstra Locator Subscription
$10
Per month
Plus the cost of your eligible
Telstra mobile plan.
Month to month – cancel any time.
Free starter kit for new subscribers includes:
2 Telstra Locator Bluetooth Tags
For small items like keys or wallets.
Also includes:
1 Telstra Locator Wi-Fi Tag
For larger items like equipment or dogs.
How to get a Telstra Locator Subscription
Do you have a Telstra post-paid mobile plan?
Your subscription lets you locate up to 20 tags and compatible iOS and Android devices.
You can subscribe to Telstra Locator online via My Account.
How to sign up:
1. Sign into My Account
2. Select the mobile service you want to attach the Telstra Locator Subscription to.
3. From the right-side menu, select ‘Add-ons’.
4. From the list of add-ons, Select Telstra Locator subscription.
Your subscription lets you locate up to 20 tags and compatible iOS and Android devices.
You can subscribe to Telstra Locator online via My Account.
How to sign up:
1. Sign into My Account
2. Select the mobile service you want to attach the Telstra Locator Subscription to.
3. From the right-side menu, select ‘Add-ons’.
4. From the list of add-ons, Select Telstra Locator subscription.
You’ll need a Telstra post-paid mobile plan before you can get Telstra Locator.
Get set up in four easy steps
Download
Get the Telstra Locator App on your compatible iOS or Android device.
Pair
Login to the Telstra Locator App using your Telstra ID and follow the setup instructions.
Attach
Put a Telstra Locator Bluetooth or Wi-Fi Tag on your things.
Locate
Use the Telstra Locator App to see the approximate last known location.
Need to locate more?
There are two things you’ll need to do:
1. Expansion Packs allow you to locate another 10 items for an additional $5/mth. You can have up to 4 expansion packs per Subscription. To add or remove an Expansion pack, please call our customer support team, on 13 22 00.
2. Buy more tags from our accessory store and set them up in the Telstra Locator App.
Which tag do I need?
Telstra Locator Bluetooth Tag
These light, compact tags are ideal for small things that are regularly misplaced around the home or office like keys or wallets.
- 40mm diameter x 5.5mm thick
- Replaceable battery lasts up to 12 months
$30
Each
Telstra Locator Wi-Fi Tag
Good for large outdoor things that can go missing, like bikes or pets. Attach them with one of our Wi-Fi Tag Accessories.
- 42.8mm diameter x 18mm thick
- Rechargeable battery lasts up to 6 weeks
- Water and shock resistant
- Bluetooth plus Wi-Fi gives more frequent updates in suburban areas
$80
Each
Wi-Fi Tag Accessories
Telstra Locator Pet Collar Attachment
Suits medium to large dogs. Attaches securely to the collar so they can't slip it off.
Fits a Telstra Locator Wi-Fi Tag
$20
Each
Telstra Locator Universal Mount
An easy way to attach Wi-Fi Tags to valuables such as bikes or tools.
Fits a Telstra Locator Wi-Fi Tag.
$30
Each
Note: These accessories do not come with a Telstra Locator Wi-Fi Tag.
Telstra Locator App
The Telstra Locator App has a number of features to help you find your things.
Last known location
Check the approximate last known location of your tags, smartphones and tablets. Navigate to them on the map.
Ring your tag
If your Bluetooth or Wi-Fi tag is within Bluetooth range, you can ring the tag from the app.
Zones
Get an alert if your Wi-Fi tag is detected outside a pre-set area. Eg. If your dog is detected away from your home.
Location history
View the approximate location of your tags, smartphones and tablets for the last 30 days.
Mark as lost
Get an alert when the Telstra Locator Network finds your Bluetooth tag's approximate last known location.
Download app on
How to pair your Telstra Locator Bluetooth Tag
How to pair your Telstra Locator Wi-Fi Tag
How to locate your Telstra Locator Tags
Things you need to know
Telstra post-paid mobile service, Telstra Locator subscription and compatible SIM enabled iOS or Android device required.
Your Telstra Locator subscription will be cancelled if your mobile service is cancelled.
One Telstra Locator Subscription per Telstra customer account.
Wi-Fi Tag requires a home or office broadband connection with a Wi-Fi enabled modem to set up and use. Data charges may apply.
For use in Australia.
Telstra Device Locator: Data charges may apply.
Android is a trademark of Google LLC.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Telstra Corporation Limited is under license.
Questions about Telstra Locator?
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Join our online community to learn more about the Location of Things.