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Telstra Locator

Here’s the answer to “Where are my keys?”

We all know the frustration of losing things. But Telstra Locator can help you find them.


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Tag and locate.

Searching for lost things can be frustrating and time consuming. But now, with a Telstra Locator Subscription, you can attach a Telstra Locator Tag to your things and use the Telstra Locator App to help find them. The app can even help you search for a linked compatible smartphone or tablet.



Included for new subscribers:



Included for new subscribers:

2 x Telstra Locator Bluetooth Tags

image of two bluetooth locator tags

(for small items like keys or wallets)

1 x Telstra Locator Wi-Fi Tag

image of wifi locator tag

(for pets or larger items like equipment)

Got a subscription? Get set up in four steps

Download

Download

Download the Telstra Locator App on your compatible iOS or Android device.

Pair

Pair

Login to the Telstra Locator App using your Telstra ID and follow the setup instructions.

Attach

Attach

Put a Telstra Locator Bluetooth or Wi-Fi Tag on your things (or pets).

Locate

Locate

Use the Telstra Locator app to see the approximate last known location

 

How does Telstra Locator help you find things?

 

 

The Bluetooth tags use the Telstra Locator Bluetooth Community for location updates. The Telstra Locator Bluetooth Community relies in part on a crowd-sourced community of users whose devices help locate items. The existence, size and extent of the Telstra Bluetooth Locator Community will vary from location to location, will not be the same at all times and will not be present in all locations.

Attach a Telstra Locator Bluetooth Tag to your possessions and pair them with the Telstra Locator App.

Your Bluetooth tag signals its presence to the Telstra Locator Bluetooth Community.

When a Telstra Locator Bluetooth Community member's device detects your tag, it anonymously reports its approximate location.

You can see the approximate last known location of your item in the Telstra Locator App.

 

 

The Wi-Fi tags use the Telstra Locator Bluetooth Community and compatible parts of the Telstra Air Network for location updates. The Telstra Locator Bluetooth Community relies in part on a crowd-sourced community of users whose devices help locate items.  The existence, size and extent of the Telstra Bluetooth Locator Community will vary from location to location, will not be the same at all times and will not be present in all locations.

Attach a Telstra Locator Wi-Fi Tag to your possessions and pair them with the Telstra Locator App.

Your Wi-Fi tag signals its presence to the Telstra Locator Bluetooth Community and compatible parts of the Telstra Air Network.

When the tag is detected, information about its approximate last known location is anonymously reported.

You can see the approximate last known location of your item in the Telstra Locator App.

 

Telstra Locator App

The Telstra Locator App has a number of features to help you find your things.

Download the app on

Last known location

Check the approximate last known location of your tags, smartphones and tablets. Navigate to them on the map.

Ring your tag

If your Bluetooth or Wi-Fi tag is within Bluetooth range, you can ring the tag from the app.

 

Zones

Get an alert if your Wi-Fi tag is detected outside a pre-set area. Eg. If your dog is detected away from your home.

Location history

View the approximate location of your tags, smartphones and tablets for the last 30 days.

 

Mark as lost

Get an alert when the Telstra Locator Network finds your Bluetooth tag's approximate last known location.

 

How to pair your Telstra Locator Bluetooth Tag

How to pair your Telstra Locator Wi-Fi Tag

How to locate your Telstra Locator Tags

 

How can I locate even more stuff?

Boost your subscription with an Expansion Pack

Our Expansion Packs allow you to locate another 10 tags or devices for an additional $5 per month. You can add up to four Expansion Packs per subscription. To add or remove an Expansion Pack, please contact our Live Chat team

Buy more tags

You can also buy additional tags and accessories from our accessories store below.

Which tag do I need?

Image

Telstra Locator Bluetooth Tag

These light, compact tags are ideal for small things that are regularly misplaced around the home or office like keys or wallets.

  • 40mm diameter x 5.5mm thick
  • Replaceable battery lasts up to 12 months

 


 

$30

Each

    Buy now

Telstra Locator Wi-Fi Tag

Telstra Locator Wi-Fi Tag

Good for large outdoor things that can go missing, like bikes or pets. Attach them with one of our Wi-Fi Tag Accessories.

  • 42.8mm diameter x 18mm thick
  • Rechargeable battery lasts up to 6 weeks
  • Water and shock resistant
  • Bluetooth plus Wi-Fi gives more frequent updates in suburban areas 

 

$80

Each

    Buy now

 

Wi-Fi Tag Accessories

 

Telstra Locator Pet Collar Attachment

Telstra Locator Pet Collar Attachment

Suits medium to large dogs. Attaches securely to the collar so they can't slip it off.

Fits a Telstra Locator Wi-Fi Tag 

 

$20

Each

    Buy now

Telstra Locator Universal mount

Telstra Locator Universal Mount

An easy way to attach Wi-Fi Tags to valuables such as bikes or tools.

Fits a Telstra Locator Wi-Fi Tag.
 

 

$30

Each

    Buy now

 

Note: These accessories do not come with a Telstra Locator Wi-Fi Tag.

Why use Telstra Locator?

A range of tags

We have various tags to suit different objects, and indoor or outdoor use.

Our app & network

The Telstra Locator App works with the Telstra Locator Network to help find your tags and compatible mobile devices.

Starter kit

Your subscription includes a Telstra Locator Starter Kit with three tags.

Questions about Telstra Locator?

24x7 chat

Ask us your Location of Things questions on Telstra 24x7 Chat.

Chat now
CrowdSupport®

Join our online community to learn more about the Location of Things.

Join the conversation
Help & Support

Find useful information about Telstra Locator on our support pages.

Go to support