Telstra Smart Modem 3. All Wi-Fi is not the same.

When you’re choosing an nbn plan, the modem matters. Here’s why Telstra Smart Modem 3 delivers a better home Wi-Fi experience.

1. Check your address

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You can connect to the nbn network via Hybrid Fibre Coaxial technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

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You can connect to the nbn network via Fibre to the Premises technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

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You can connect to the nbn network via Fibre to the Building technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.

We’ll check your maximum speeds later

At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.

Maximum nbn speeds at your address

  • 0000Mbps - 0000Mbps
    Download speed
  • 0000Mbps - 0000Mbps
    Upload speed
What are my maximum speeds?
Your maximum speed ranges are estimated based on information made available by NBN Co., including the technology type available at your address and past speed data. The speeds you’ll experience may be slower, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. More on maximum speeds
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

You can connect to the nbn network via Fibre to the Node technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.

We’ll check your maximum speeds later

At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.

Maximum nbn speeds at your address

  • 0000Mbps - 0000Mbps
    Download speed
  • 0000Mbps - 0000Mbps
    Upload speed
What are my maximum speeds?
Your maximum speed ranges are estimated based on information made available by NBN Co., including the technology type available at your address and past speed data. The speeds you’ll experience may be slower, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. More on maximum speeds
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

You can connect to the nbn network via Fibre to the Curb technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.

We’ll check your maximum speeds later

At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.

Maximum nbn speeds at your address

  • 0000Mbps - 0000Mbps
    Download speed
  • 0000Mbps - 0000Mbps
    Upload speed
What are my maximum speeds?
Your maximum speed ranges are estimated based on information made available by NBN Co., including the technology type available at your address and past speed data. The speeds you’ll experience may be slower, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. More on maximum speeds
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

You can connect to the nbn network via Fixed Wireless technology. Please call us on 1800 993 728 to find out more and connect.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great! You can get connected via Cable now

Our cable plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great! You can get connected via ADSL now

Our ADSL plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

You can connect to Telstra Velocity. Please call us on 1800 008 994 to find out more and connect.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

You can connect to 5G Wireless Internet.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Our nbn, ADSL and cable plans are currently unavailable in your area.
However, you may be able to use mobile broadband at your address. Mobile broadband connects you to our mobile network, at home or on the go. If you have any questions, please message us.
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2. Choose your Upfront Internet plan

If you leave within 24 months, return your modem or pay a $200 non return fee. For new home phone numbers and new Telstra customers only. See what add-ons are coming soon to Upfront plans.

These plans don’t include paper bills, require you to use direct debit payments, are not available with a professional install and are not suitable for Priority Assist customers. If you need any of those things, check out our other internet plans

 

Presubmit Modal
SubInstall Modal Failure Modal

Need help choosing an nbn plan?

Use our plan finder to reveal an nbn plan that suits your needs.

SMART MODEM GEN 3 REVIEW

Why the modem matters

Watch expert tech reviewer Elly Awesome put our new modem through its paces and see why it outperforms our major competitors' modems.

Wi-Fi 6. It's the new black.

Wi-Fi 6 is the next big thing in Wi-Fi technology. It accommodates many more devices at greater speeds on a single Wi-Fi network. Smart Modem 3 is already Wi-Fi 6 certified, so you'll enjoy:

  • Up to 4 times more capacity
  • Up to 12 devices streaming at once
  • Up to 40% faster data rates
  • Longer battery life for your connected devices

Why choose us for nbn?

No lock-in contracts

You can change your plan once a month. or cancel anytime. If you leave before 24 mths, return your modem or pay a $200 non-return fee.

No more bill shock

There are no unexpected charges or late fees with our Upfront plans. Just a single payment at the start of each month.

30-day nbn™ satisfaction guarantee

If you’re not happy, let us know within 30 days of connecting and you can leave with no obligations.

New Telstra nbn customers only

Get loyalty rewards

Join Telstra Plus to earn points for great rewards and must-have devices.

Already a Telstra customer?

You can check your current internet plan speed, manage add-ons and troubleshoot issues via My Telstra.

Switch to the nbn network

If you're an existing customer, you can switch to nbn and get the right plan in one move.

Change your plan

If you have an existing internet plan with us, you can change to a different plan once a month. 

Move your internet for $0

Book an internet + home phone move online for $0. Standard moves only.

Additional charges may apply.

FAQs - Connecting to the nbn


Existing Telstra internet customers


Want to learn more about our fastest modem yet?
Discover Telstra Smart Modem 3

Got connection issues? Get help to improve your Wi-Fi speed and range

Have more nbn or Upfront plans questions? Visit our nbn FAQs page

 

 

 

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