Data plan update
We’ve made some changes to your data plan
Why have we made these changes?
We'll be updating your service to our new data plans. As part of the simplification of our plans and products, we're moving our customers to our latest plans.
You can use My Telstra to check your data usage or make adjustments to your payment methods.
What to love about our new plans
No excess data
You’ll never be charged extra for going over your monthly data allowance. You won’t incur any unexpected call charges or hidden fees.
No lock in contracts
Our new plans are month-to-month, which means you can change to another plan or cancel your existing plan whenever without cancellation fees. If you cancel but are still paying off a mobile handset, you'll need to pay out any remaining device charges. The same applies if you have any accessory repayments attached to your plan.
Your new data plan
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Telstra Data Plan Extra Small
5GB$15 per month
Pricing is correct before 1st July 2022. Learn more about our latest plans. -
Telstra Data Plan Small
30GB$25 per month
Pricing is correct before 1st July 2022. Learn more about our latest plans. -
Telstra Data Plan Medium
75GB$55 per month
Pricing is correct before 1st July 2022. Learn more about our latest plans. -
Telstra Data Plan Large
400GB$85 per month
Pricing is correct before 1st July 2022. Learn more about our latest plans.
Learn more about your plan change
Your monthly plan cost will change, and you’ll get the new inclusions outlined in your notification.
Unfortunately, you’re not able to stay on your current plan, but there are other options available.
Visit our online store to see details of other plans available to you.
Your most recent Telstra bill is the best place to go. The name of your current plan is listed against each service. You’ll also be able to find out more information about your current plan inclusions.
Please ignore this notification if you are on one of Telstra’s new plans.
We will begin automatically updating plans from the date listed in your notification.
Your first bill after the update may look a little different due to part-month charges. You may see part-month charges for your old plan and your new plan due to the plan change taking place mid-billing period.
Learn more about your new plan
Data packs are not available on our new plans. If you currently have a data pack, it will automatically be removed as part of this plan change and you are moved to a plan with the same or more data.
There is roaming data included in the new plans. If you currently have International Roaming blocked this will continue to apply on your new plan, otherwise, International Roaming and International Day Pass will be activated by default once you’ve been moved to your new plan.
You can deactivate by calling us on 125 109 from within Australia or +61 439 125 109 outside of Australia free of charge from your Telstra service.
Standard international roaming rates apply if you don't have International Day Pass or travel in a country not covered by International Day Pass. See International Day Pass critical information Summary for more details.
Our Medium Plan and above provide 5G network access on a compatible device in selected areas. Outside of 5G areas, you’ll switch to 3G/4G.
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More information about mobile broadband can be found in our Support section.
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