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Tackle tech like an expert.

Transfer content to your new device over Wi-Fi, backup your data to the cloud, and run your own health checks with the Telstra Device Care App.

Do it all yourself with Device Care

Get your new device up and running faster with Device Care. Transfer all your content in one easy move via your home Wi-Fi network, or backup and restore with Google Drive.

You can even run diagnostic checks yourself with full cloud connectivity. Device Care will identify any issues with your device and resolve them automatically, or give you options to quickly fix them yourself.

It’s the smarts you need to get connected and stay connected in the one do-it-yourself app.

Three reasons to get the app

Fast phone setup

Fast phone setup

Transfer your contacts, photos, music and videos via Wi-Fi and set up your phone without visiting a store.

Full cloud backup

Full cloud backup

Back up or restore your content from Google Drive, and have a copy permanently saved in the cloud.

Diagnose it yourself

Diagnose it yourself

Run live diagnostic tests from your device to identify issues, and quickly fix them yourself.

Get Telstra Device Care App now


Having a problem with your phone? See Support


Have a question about the Telstra 24x7® App? Ask our Customer Forum


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