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Make your smartphone smarter.

Enjoy seamless content transfers, make your phone run at its best and get expert help when you need it with the Telstra Device Care App.

Features of Device Care

Learn about Device Care

Do it all yourself with Device Care

Get your new device up and running faster with Device Care. Transfer all your content in one easy move via your home Wi-Fi network, or backup and restore with Google Drive.

You can even run diagnostic checks yourself with full cloud connectivity. Device Care will identify any issues with your device and resolve them automatically, or give you options to quickly fix them yourself.

It’s the smarts you need to get connected and stay connected in the one do-it-yourself app.

Download the Telstra Device Care App today

Features of Device Care

Transfer, backup or Restore Content

Transfer your content to your new device and backup your content to keep your important information safe.

Self Care

Run basic device diagnostics, with single click resolutions. To ensure that your phone is working at its peak. 

Assisted Care

Get remote help from an authorised Telstra Agent who can initiate a range of advanced diagnostics and hardware tests. 

Full cloud back-up

 

 

 

Diagnose it yourself

 

 

 

Get help with your phone

 

 

 

Learn with the Device Care

How to transfer content from your old Android device to your new one

Learn how to transfer content from your old Android device to your new one with Telstra’s Device Care App

How to backup your Android device with Telstra’s Device Care App

Learn how to backup your Android device using Telstra’s Device Care App

How to restore your Android device with Telstra’s Device Care App

Learn how to restore a previous backup of your Android device using Telstra’s Device Care App

Support

Having a problem with your phone? See Support

CrowdSupport®

Have a question about the Telstra 24x7® App? Ask our Customer Forum

 

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