Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

Telstra Device Care®App

Make your device smarter

Download the Device Care App and you can transfer, back-up and restore all your content in one simple click.

Do it yourself with Device Care

Transfer, backup or restore content

Bring content from your old device
to your new one.

Self Care

Run basic diagnostics to ensure
your phone is working at its peak.

Assisted Care

Get help from a Telstra specialist who'll
conduct remote hardware testing

Your lease plan

Upgrade your device (even if damaged)
under our lease plan

View more

Download the Device Care App

iPhone / iPad


Help & Support

Having a problem with your phone?

See support
Live Chat

Chat to a consultant online 24x7

Chat Now

Have a question about the Telstra 24x7® App?

Ask our Customer Forum