Tackle tech like an expert.
The Telstra Device Care App helps you manage your device.
It provides you with seamless content transfer between devices, cloud backup and restonation of your content, Self-Care to keep your device running at its best and Assisted-Care, where support from an authorised Telstra Agent is required to troubleshoot any issues.
Do it all yourself with Device Care
Get your new device up and running faster with Device Care. Transfer all your content in one easy move via your home Wi-Fi network, or backup and restore with Google Drive.
You can even run diagnostic checks yourself with full cloud connectivity. Device Care will identify any issues with your device and resolve them automatically, or give you options to quickly fix them yourself.
It’s the smarts you need to get connected and stay connected in the one do-it-yourself app.
Three reasons to get the app
Full cloud back up
Back up or restore your content from Google Drive, and have a copy permanently saved in the cloud.
Diagnose it yourself
Run basic device diagnostics with single click resolutions.
Get help with your phone
Get remote help from an authorised Telstra Agent who can initiate a range of advanced diagnostics and hardware tests.
Things you need to know
iPad and iPhone are registered trademarks of Apple Inc
Android is a trademark of Google Inc.
Twitter is a trademark of Twitter, Inc., and is used under license.
All other ™ and ® are trade marks and registered trade marks of Telstra Corporation Limited, ABN 33 051 775 556.
Standard data charges apply to download this App.