Tackle tech like an expert.
Transfer content to your new device over Wi-Fi, backup your data to the cloud, and run your own health checks with the Telstra Device Care App.
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Do it all yourself with Device Care
Get your new device up and running faster with Device Care. Transfer all your content in one easy move via your home Wi-Fi network, or backup and restore with Google Drive.
You can even run diagnostic checks yourself with full cloud connectivity. Device Care will identify any issues with your device and resolve them automatically, or give you options to quickly fix them yourself.
It’s the smarts you need to get connected and stay connected in the one do-it-yourself app.
Three reasons to get the app
Full cloud back up
Transfer your contacts, photos, music and videos via Wi-Fi and set up your phone without visiting a store.
Diagnose it yourself
Back up or restore your content from Google Drive, and have a copy permanently saved in the cloud.
Get help with your phone
Run live diagnostic tests from your device to identify issues, and quickly fix them yourself.
Get Telstra Device Care App now
Support
Having a problem with your phone? See Support
CrowdSupport®
Have a question about the Telstra 24x7® App? Ask our Customer Forum
Things you need to know
iPad and iPhone are registered trademarks of Apple Inc
Android is a trademark of Google Inc.
Twitter is a trademark of Twitter, Inc., and is used under license.
All other ™ and ® are trade marks and registered trade marks of Telstra Corporation Limited, ABN 33 051 775 556.
Standard data charges apply to download this App.