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Telstra Device Care®App

Make your device smarter

Download the Device Care App and you can transfer, back-up and restore all your content in one simple click.

Do it yourself with Device Care

Transfer, backup or restore content

Bring content from your old device
to your new one.

Self Care

Run basic diagnostics to ensure
your phone is working at its peak.

Assisted Care

Get help from a Telstra specialist who'll
conduct remote hardware testing

Your lease plan

Upgrade your device (even if damaged)
under our lease plan

View more

Download the Device Care App

iPhone / iPad

Android

Help & Support

Having a problem with your phone?

See support
Live Chat

Chat to a consultant online 24x7

Chat Now
CrowdSupport®

Have a question about the Telstra 24x7® App?

Ask our Customer Forum