If you have backed up data through this app, it will still be stored in the third-party cloud account you nominated at the time of backup. This would be either OneDrive or Google Drive

Transfer, backup or restore content

Bring content from your old device
to your new one.

Self Care

Run quick diagnostics to test how well your device is working. Or send us your device for assessment via eParcel Return with no need to visit a store.

Assisted Care

Get help from a Telstra specialist who'll
conduct remote hardware testing

Download the Device Care App