Website Plan Website Premium
Monthly Charge

12 month term

Monthly Charge

$2500 Upfront + $80 month to month (min. cost $2580 for the first month)
Monthly Charge

12 month term or casual month to month

Standard Pack Cost
Standard Pack Cost with Netflix
Minimum Term
Entertainment Pack
What's Included
  • Custom website design and copywriting for up to 10 pages
  • Unlimited support for basic copy and website changes
  • Up to 10 5GB mailboxes
  • Personalised .com.au domain and website hosting
  • Listing on Google My Business, Apple Maps and Facebook Business
  • Website editing tool
  • Monthly digital performance report
  • Quarterly coaching call and recommendations
  • 24/7 dedicated local support via phone, plus 7am-7pm AEST Monday to Friday online chat or email support.
What's Not Included
  • Excludes advanced changes such as redesign of website or online store, or adding additional pages
Minimum Cost Standard Pack with Netflix

Includes set up costs (with Self Install Kit option)

Casual month by month
Maximum Early Termination Charges (ETC)
Maximum Early Termination Charges (ETC)

12 month term

Maximum Early Termination Charges (ETC)

24 month term

Maximum Early Termination Charges (ETC)

Casual month to month

Devices
Allowances

Monthly Charge

Website Premium
$2500 Upfront + $80 month to month (min. cost $2580 for the first month)
What's Included?
Website Premium
  • Custom website design and copywriting for up to 10 pages
  • Unlimited support for basic copy and website changes
  • Up to 10 5GB mailboxes
  • Personalised .com.au domain and website hosting
  • Listing on Google My Business, Apple Maps and Facebook Business
  • Website editing tool
  • Monthly digital performance report
  • Quarterly coaching call and recommendations
  • 24/7 dedicated local support via phone, plus 7am-7pm AEST Monday to Friday online chat or email support.
What's Not Included
Website Premium
  • Excludes advanced changes such as redesign of website or online store, or adding additional pages
Add-Ons Online Store Add-On Booking Tool Add-On
Monthly Charge

12 month term

Monthly Charge

$650 Upfront + $60 month to month (min. cost $3290 with Website Premium for the first month) $450 Upfront + $20 month to month (min. cost $3050 with Website Premium for the first month)
Monthly Charge

12 month term or casual month to month

Standard Pack Cost
Standard Pack Cost with Netflix
Minimum Term
Entertainment Pack
What's Included
  • Feature rich online store for up to 2,000 items  
  • Configurable shopping, stock management tools, upsell/cross sell capability, wishlist, reminders notifications and filters 
  • Secure payment options include PayPal, Stripe, Afterpay and more (payment gateway charges may apply) 
  • Shipping options are available e.g. Australia Post rates can be automatically calculated 
  • Appointment add-on suited for the service industry where customers can book appointments online; includes ability to manage campaigns and coupons, reminders, notifications via SMS (charges may apply), ability to manage invoices and payments
What's Not Included
Minimum Cost Standard Pack with Netflix

Includes set up costs (with Self Install Kit option)

Casual month by month
Maximum Early Termination Charges (ETC)
Maximum Early Termination Charges (ETC)

12 month term

Maximum Early Termination Charges (ETC)

24 month term

Maximum Early Termination Charges (ETC)

Casual month to month

Devices
Allowances

Monthly Charge

Online Store Add-On Booking Tool Add-On
$650 Upfront + $60 month to month (min. cost $3290 with Website Premium for the first month) $450 Upfront + $20 month to month (min. cost $3050 with Website Premium for the first month)
What's Included?
Online Store Add-On Booking Tool Add-On
  • Feature rich online store for up to 2,000 items  
  • Configurable shopping, stock management tools, upsell/cross sell capability, wishlist, reminders notifications and filters 
  • Secure payment options include PayPal, Stripe, Afterpay and more (payment gateway charges may apply) 
  • Shipping options are available e.g. Australia Post rates can be automatically calculated 
  • Appointment add-on suited for the service industry where customers can book appointments online; includes ability to manage campaigns and coupons, reminders, notifications via SMS (charges may apply), ability to manage invoices and payments

A domain name registration is for the period specified.  You can cancel at any time, but the subscription will remain active until the end of the registration period.  As a result, no credit will be issued if you choose to cancel before the end of the registration period.

Manage your service online

You can manage the details of your Telstra Digital Marketing Services plan(s) and Add-Ons online via telstradigitalmarketing.com.au or by calling 1300 800 966

Billing

The pricing in this Critical Information Summary is for a full billing cycle but your first bill may include pro rata charges for part of the month if you started or changed your plan part way through a billing period. 

Bill Payment Charges

  • Paperless bills and electronic payments - Free
  • Payments made in person or by mail - Extra $1.00
  • Set up Email Bill at telstra.com/emailbill

Exemptions may apply. For details on other bill payment options, visit telstra.com/billpay.

We're here to help

You’ll find more information at marketplace.telstra.com

If you have questions about your bill, need technical or account support, please call the Marketplace team on 1800 878 483 or 133 677 (TTY).

Complaints or disputes

If you need to make a complaint you can:

  • call 13 2000 and say “complaint”
  • call your Account Representative if you have one
  • visit telstra.com/business/complaints

Further investigation

If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information go online at tio.com.au/about-us/contact-us

This is a summary only full legal terms for this plan are available at telstra.com.au/customer-terms/businessgovernment

® are registered trade marks and ™ are trade marks of Telstra Corporation Limited, ABN 33 051 775 556

9213-Wed Mar 31 00:00:00 AEDT 2021

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