Website Plans Extra Small (XS) Plan Small Plan Medium Plan Large Plan
Monthly Charge

Casual month to month

No charge $60 per month $80 per month $100 per month
Minimum Monthly Charge

Casual month to month

No charge $60 per month $80 per month $100 per month
Business Demand Data
Monthly Data Allowance
Network Access
Minimum Term
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Calls + SMS + MMS

To international numbers

Roaming Calls + SMS + MMS

For use while overseas

Roaming Data Allowance

For use while overseas

What's Included
  • One page website, available for 12 months. After 12 months, the Extra Small (XS) Plan will terminate, the website and its contents will be deleted, and the associated domain will be released.
  • Choice of template designs from our range
  • Domain (.com.au)
  • Google My Business listing
  • Website hosting 
  • 24/7 phone support in Australia, and weekday 7am to 7pm AEST email and chat support
  • Monthly Digital Health report
  • Quarterly coaching call
  • Listing on Google My Business, Apple Maps and Facebook Business
  • 24/7 phone support in Australia, and weekday 7am to 7pm AEST email and chat support 

Plus a choice of:

Need a website?

  • 3 page mobile optimised website
  • Two email accounts
  • Domain (.com.au)
  • Website hosting and website editor tool
  • Customer management tool for you to: Utilise booking management (1 staff); manage up to 75 customers; create out of the box campaigns
  • Two rounds of design revisions

OR

Already have a website?

  • Support to help improve your website (limited to the review of up to 5 pages)
  • Recommendations to help improve your social media services
  • Recommendations on online marketing strategies (eg. Google Ads, Microsoft Advertising, Facebook Ads)

All features of the Small Plan, and 3 more email accounts, plus a choice of:

 

  • Customer management tool for you to: Utilise online booking management (1 staff); manage up to 300 customers; send up to 250 SMS booking reminders/mth; create and send up to 100 invoices/mth; create and manage up to 100 custom campaigns/mth; create coupons; accept payments online

OR

  • eCommerce store, listing up to 10 products

All features of the Medium Plan, plus:

  • Additional 3 website pages
  • Unlimited rounds of design revisions
  • eCommerce store, listing up to 250 products
  • Customer management tool for you to: Utilise online booking management (up to 5 staff); manage an unrestricted number of customers; send up to 500 SMS booking reminders/mth; create and send an unrestricted number of invoices; create and manage an unrestricted number of custom campaigns; create coupons; accept payments online
What's Not Included
Expiry
Excess Data Charge
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances

Minimum Monthly Charge

Extra Small (XS) Plan Small Plan Medium Plan Large Plan
No charge $60 per month $80 per month $100 per month
What's Included?
Extra Small (XS) Plan Small Plan Medium Plan Large Plan
  • One page website, available for 12 months. After 12 months, the Extra Small (XS) Plan will terminate, the website and its contents will be deleted, and the associated domain will be released.
  • Choice of template designs from our range
  • Domain (.com.au)
  • Google My Business listing
  • Website hosting 
  • 24/7 phone support in Australia, and weekday 7am to 7pm AEST email and chat support
  • Monthly Digital Health report
  • Quarterly coaching call
  • Listing on Google My Business, Apple Maps and Facebook Business
  • 24/7 phone support in Australia, and weekday 7am to 7pm AEST email and chat support 

Plus a choice of:

Need a website?

  • 3 page mobile optimised website
  • Two email accounts
  • Domain (.com.au)
  • Website hosting and website editor tool
  • Customer management tool for you to: Utilise booking management (1 staff); manage up to 75 customers; create out of the box campaigns
  • Two rounds of design revisions

OR

Already have a website?

  • Support to help improve your website (limited to the review of up to 5 pages)
  • Recommendations to help improve your social media services
  • Recommendations on online marketing strategies (eg. Google Ads, Microsoft Advertising, Facebook Ads)

All features of the Small Plan, and 3 more email accounts, plus a choice of:

 

  • Customer management tool for you to: Utilise online booking management (1 staff); manage up to 300 customers; send up to 250 SMS booking reminders/mth; create and send up to 100 invoices/mth; create and manage up to 100 custom campaigns/mth; create coupons; accept payments online

OR

  • eCommerce store, listing up to 10 products

All features of the Medium Plan, plus:

  • Additional 3 website pages
  • Unlimited rounds of design revisions
  • eCommerce store, listing up to 250 products
  • Customer management tool for you to: Utilise online booking management (up to 5 staff); manage an unrestricted number of customers; send up to 500 SMS booking reminders/mth; create and send an unrestricted number of invoices; create and manage an unrestricted number of custom campaigns; create coupons; accept payments online

Other information

You can cancel at anytime but will need to pay any charges you owe up to the point of cancellation which may include the full month charge for the current billing cycle. (No credit issued)

Manage your service online

You can manage the details of your Telstra Digital Marketing Services plan(s) and Add-Ons online at marketplace.telstra.com or calling 1800 878 483

Billing

The pricing in this Critical Information Summary is for a full billing cycle but your first bill may include pro rata charges for part of the month if you started or changed your plan part way through a billing period. To opt into receiving paperless billing, visit telstra.com/emailbill to request an email bill and/or set up direct debit. For more information on other bill payment options, go to telstra.com/billpay

We're here to help

You’ll find more information at marketplace.telstra.com

If you have questions about your bill, need technical or account support, please call the Marketplace team on 1800 878 483 or 133 677 (TTY).

Complaints or disputes

If you need to make a complaint you can:

  • call 13 2000 and say “complaint”
  • call your Account Representative if you have one
  • visit telstra.com/business/complaints

Further investigation

If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information go online at tio.com.au/about-us/contact-us

This is a summary only full legal terms for this plan are available at telstra.com.au/customer-terms/businessgovernment

® are registered trademarks and ™ are trademarks of Telstra Corporation Limited, ABN 33 051 775 556

MOSB9202-Wed Jul 14 00:00:00 AEST 2021

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