EagleTrack is a self-install telematics solution for light commercial vehicles. It provides near real-time vehicle location and asset tracking, driver performance monitoring, reporting and communication.

If you use CalAmp 3030 devices, the services and related products you acquire in connection with the EagleTrack Telematics Solution, will be impacted and will no longer work from this date.

For further information please visit: tel.st/3g

EagleTrack is available to purchase from selected Telstra sales representatives only. 

Driver Insights Package

Monthly subscription

• Access to the Swift Application, the EagleTrack Application, and the EagleTrack platform.

Vehicle Insights Package

Devices

• OBDII CalAmp LMU3030 3G device

Monthly Subscription

• Access to the EagleTrack Application, and the EagleTrack platform.

Driver & Vehicle Insights Package

Devices

• OBDII CalAmp LMU3030 3G device

Monthly Subscription

• Access to the Swift Application, the EagleTrack Application and the EagleTrack platform.

• Tablet, Mobile or Desktop device
• Connectivity for your desktop or mobile devices
• Data plan.

The  OBDII CalAmp LMU-3030 3G device is a self-install GPS Tracking device that plugs directly into your vehicles OBD Port and can monitor vehicle location and performance.

• Swift Application - a tablet/mobile application that enables drivers to enter data about their vehicle and jobs, and communicate with their team.
• EagleTrack Platform - a platform that allows users to view and manage the data collected via the OBDII hardware device and Swift application.
• EagleTrack Application - a tablet/mobile application that allows you to access and view the data collected via the OBDII CalAmp LMU-3030 3G device and Swift application

There is an optional OBDII Y Cable available to purchase if you have also purchased the Vehicle Insights package or the Driver & Vehicle Insights bundle.  

EagleTrack is a self-install solution. All billing and billing support is provided by Telstra.

All charges in this Critical Information Summary are exclusive of GST. Refer to the pricing table at the top of this document for full details about applicable charges.

• Direct Debit is our preferred payment method, you can set it up anytime at telstra.com/directdebit
• Electronic payments – Free
• Payments made in person or by cheque – Extra $2.50 (some exemptions apply)
• Paperless bills are free. A paper bill can be issued for $2.20 per copy sent (some exemptions apply)
  • Paper bills are issued unless you set up paperless billing. Set up Email Bill at telstra.com/emailbill or for more information on your billing options visit telstra.com/fees-on-payment-methods

You will be billed the full upfront cost of any OBDII CalAmp LMU3030 3G device and the optional OBDII Y Cable as a once-off upfront payment and the charge will appear on your next monthly bill as per your monthly billing cycle.

Your monthly subscription fees will be charged on a month to month basis until cancelled by you. 

To opt into receiving paperless billing, visit telstra.com/emailbill to request an email bill and/or set up direct debit. For more information on other bill payment options, go to telstra.com/billpay.

You’ll find more information at telstra.com/business If you require EagleTrack Product support please call EagleTrack/MTData directly on 1300 477 872 (9am - 5pm AEST Monday - Friday)

If you have questions about your bill please call Telstra billing support on 13 22 00 or our Disability Enquiry Hotline on 1800 068 424 (voice) and 133 677 (TTY).

If you have a problem or complaint about your service you can:

• Call 13 2000 and say “complaint” 
• Call your Account Representative if you have one
• Visit https://www.telstra.com.au/business-enterprise/contact-us/make-a-complaint

If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman. For full contact information go online at tio.com.au/about-us /contact-us

This is a summary only. The full legal terms for EagleTrack are available at telstra.com/eagletrackterms

As you may already be aware, as part of a corporate restructure, your account and services will be transferred internally within the Telstra Group from Telstra Corporation Limited to Telstra Limited.  This won’t impact your account or services or how you contact us, and there’s nothing you need to do.  This change will take place on 1 January 2023. For updates on the restructure and more information or to contact us about this change, visit telstra.com/telstralegalrestructure. This message is from Telstra Corporation Limited and Telstra Limited.