Your plan is for a Microsoft 365 Enterprise application, which is available through the Telstra Apps Marketplace. Microsoft 365 Enterprise is a complete, intelligent solution, including Office 365 Enterprise, Windows 10 Enterprise, and Enterprise Mobility + Security, that empowers creativity and secure collaboration.

The Telstra Apps Marketplace is a web-based marketplace where you can purchase and manage various software applications that we make available from time to time. To start using the Telstra Apps Marketplace, create an account. You may need to meet minimum system requirements to use certain applications available on the marketplace, which are set out on the website and in Our Customer Terms. You’re responsible for ensuring that you meet these requirements.

Casual. There is no fixed or minimum term but you need to give us 30 days' notice to cancel your Microsoft 365 Enterprise suite.

As per table above

No early termination charges apply.

You can manage your Telstra Apps Marketplace applications online at marketplace.telstra.com

The pricing in this Critical Information Summary is for a full billing cycle but your first bill may include pro-rata charges for part of the month if you started or changed your plan partway through a billing period – refer to the ‘Important information about your first bill’ section below for more information.

When you first start a plan or change your plan partway through a billing period, your first bill will include your minimum monthly charge in advance. It will also include a proportion of your minimum monthly charge based on the number of days left in the billing period.

To opt into receiving paperless billing, visit telstra.com/emailbill to request an email bill and/or set up a direct debit.

For more information on other bill payment options, go to telstra.com/billpay

You’ll find more information at telstra.com/business. If you have questions about your bill, technical support service or connection, please call us on 13 2000 or 1800 808 981 (TTY).

If you need to make a complaint you can:

• call 13 2000 and say “complaint”

• call your Client Executive if you have one

• visit telstra.com.au/small-business/support/contact-us

If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information go online at tio.com.au/about-us/contact-us

This is a summary only – the full legal terms for this plan are contained in your agreement with Telstra, including Our Customer Terms which is available at telstra.com/customer-terms