Connect on a whole
We’re taking your mobile connection to the next level. Say hello to HD voice calling, enhanced Telstra Video Calling and Wi-Fi Calling on 4G and 4GX services on the Telstra mobile networks for compatible devices.
What to expect from HD Calling
HD Calling is the next step in voice calling technology for mobile phones – enabling you to make calls over 4G and 4GX on the Telstra Mobile Network.
This means clearer calls and faster connection times without you having to do a thing.
If you’re on a plan you’ll have access to HD Calling straight away on compatible devices, including pre-paid.
Crystal clear calls
HD voice gives you clearer calls and reduced background noise so your callers will sound like they’re right next to you.
HD calling supports super quick call connection. You’ll notice that the time between tapping to call and being connected will drop significantly.
Need to look something up while you’re on a call? HD Calling enables simultaneous calls and 4G data connections so you can multitask more easily.
Get together for a no-fuss conference call. With HD calling we’re enabling conference calling between up to five compatible devices.
If you have one of these devices with up-to-date software, you’ll be among many now experiencing the benefits of HD Calling. Please note: if you have Call Select, Call Manager and/or Mobile VPN on your service, your service will not be migrated to HD Calling.
And, more and more devices will support HD Calling as it becomes adopted as the new standard.
- Apple iPhone 6 onwards, Apple Watch 3 onwards
- Samsung Galaxy devices, S7 onwards, Note 5 onwards, A5 onwards
- Google Pixel devices
- LG devices G5 onwards
- Telstra Signature Premium & Enhanced devices
- Sony devices Xperia Z5 onwards
What to expect from Wi-Fi Calling
Experience the next generation in voice calling technology for your mobile phone. If you have a Telstra mobile with a compatible device, you’ll be able to make voice calls using your Fixed Broadband Wi-Fi connection.
All our customers with mobile on a plan will have access to Wi-Fi Calling straight away including Pre-Paid.
Experience clearer calls and high definition voice quality with HD Calling on a compatible device.
You’ll be able to make calls in your home even if you have no coverage in the back room.
Seamless call handover
Calls handover seamlessly between 4G HD Calling and Telstra Wi-Fi Calling.
Ready to Use
Don’t worry about downloading apps, just make sure your Wi-Fi network details are set up on your phone and dial as normal.
If you’re a Telstra mobile customer, have a Fixed Home Broadband Wi-Fi connection, and have one of these devices with up-to-date software, you’ll be among the first to experience Telstra Wi-Fi Calling as it rolls out.
Please note: if you have Call Select, Call Manager and/or Mobile VPN on your service, your service will not be migrated to WiFi Calling.
- Apple iPhone 6 onwards, Apple Watch 3 onwards
- Samsung Galaxy devices, S7 onwards, Note 5 onwards
- Google Pixel 2 devices onwards
- LG devices G6 onwards
What to expect from Telstra Video Calling
Telstra Video Calling is the next step in mobile video calling technology. We’re enabling compatible devices to make video calls now operating on the 4G and 4GX services on the Telstra mobile network.
All our customers with mobile on a plan will have access to Video Calling straight away including pre-paid.
Experience excellent quality video calls using the latest tried and tested technology.
Easily switch mid call between voice and video.
Peace of mind
Use your existing mobile plan voice and data allowance to make video calls.
Ready to use
Don’t worry about device setup, just press dial.
Want to know more about Telstra Video Calling?
Find out now
If you’re a Telstra mobile customer with Telstra HD Calling already enabled or are eligible for Telstra HD Calling and have one of these devices with up-to-date software, you’ll be among the first to experience Telstra Video Calling as it rolls out. If your device isn’t listed, be sure to check back regularly as we’ll be updating this list as more eligible devices become available.
Please note: if you have Call Select, Call Manager and/or Mobile VPN on your service, your service will not be migrated to Video Calling. If you have one of these eligible devices, there’s nothing for you to do – we’ll automatically enable Telstra Video Calling for you.
- Samsung Galaxy devices, S7 onwards, Note 8 onwards
- LG G5 onwards
- HTC U11
- Google Pixel 2 devices
What to expect from Telstra Messaging
Telstra Messaging is the next generation in messaging technology. Using Rich Communication Services (RCS), Telstra customers with a compatible mobile on an eligible plan, will be able to access a number of new features including group chat, file transfer and location sharing .
Because Telstra Messaging is underpinned by Rich Communication Services, you won’t need to worry about who uses what messaging app anymore.
Messaging just got easier
Telstra customers on an eligible mobile plan with a compatible device will have Telstra Messaging enabled automatically. We’ll be progressively rolling this out to more devices as it becomes available.
Get your Telstra Voicemail delivered as an audio file to your Telstra Messaging inbox. If you have Telstra Voice2Text or Message2Text, you'll also receive a speech to text conversion of your voicemail content.
Share any file type quickly
You can send pictures, video clips, documents, spreadsheets, presentations, PDF documents, map locations, stickers, and sketches in your messages to other Telstra Messaging users.
Group messaging & enhanced features
Telstra Messaging allows you to connect with multiple people by creating groups with other Telstra Messaging users. You’ll also receive SMS delivery notifications when sending messages to other Telstra Messaging users.
Want to know more about Telstra Messaging?
If you have one of these devices with up-to-date software, you’ll be among many now experiencing the benefits of HD Calling. Please note: if you have Call Select, Call Manager and/or Mobile VPN on your service, your service will not be migrated to Telstra Messaging. Some features require all users to have Telstra Messaging.
- Samsung Galaxy S7 onwards, Note 8 onwards and all Google Pixel devices