Most kids use the online environment as a genuine extension to their friendships, but unfortunately there's a minority who use technology to harass and intimidate others. Bullying can thrive on digital media because it can be done remotely, on a wider scale and often anonymously. The lack of an instant reaction can give bullies a reduced sense of the harm they're causing. Discuss what it means to be respectful to and respected by others online, be zero-tolerant to rude or mean behaviour and let your kids know in no uncertain terms that they should speak up if they or their friends are being bullied.
If your child has been cyberbullied, talk to them and encourage them to stay calm and positive. It's important for victims to know that they're not responsible for what's happened, and retaliating can escalate the issue. Help your child block the cyberbully and remove them from their contacts. Report abusive behaviour on the digital platforms your child visits. Keep the evidence, so if you need to report it you have copies of the offending text messages, posts or emails. Most schools and institutions have policies against cyberbullying, so will work with you to find a solution if you report it. Get to know your legal rights by visiting Lawstuff, and of course, if the bullying extends to threats of violence, inform the police without delay.
The Office of the Children’s eSafety Commissioner operates a complaints system for Australian children who experience serious cyberbullying online.
There are free, confidential counselling services for young people such as headspace (for 12–25 year-olds) and reachout.com (for 14–25 year-olds).
Download our Parenting Tipsheet: Tackle Cyberbullying (PDF, 80.4kB)