Who can use it?

The Telstra Bluetooth Finding Community is available to Telstra customers who have at least one of the following services with a Bluetooth enabled device:

How does it work?

You may attach a Telstra Locator or Track and Monitor device to an item that’s important to you, which could be anything from a set of keys to pets, or equipment to trailers.


When the item moves within Bluetooth range of a community member, the member reports its location, anonymously and securely, back to Telstra’s Location and Monitoring platform. This data is then used to find the last known approximate location of the device.

The members of the Telstra Bluetooth Finding Community include:

  • Telstra mobile customers who have opted in for location permissions in the My Telstra app
  • Telstra Locator customers with the Telstra Locator app
  • Telstra Track and Monitor app users
  • Over 6000 Telstra Air enabled payphones and Telstra Air Public Wi-Fi Hotspots
  • Businesses who have built a custom app for their staff with the Telstra Bluetooth Finding Network
  • Track and Monitor Cat-M1 Solar Tracking Units with the Telstra Bluetooth Community enabled e.g., trailers, rail wagons and other devices

All data captured is secure and anonymous. You won’t know which community member has helped to locate your item and the Bluetooth Finding Community member cannot see what item they’re detecting. 

Where can I use it?

The Telstra Bluetooth Finding Community relies, in part, on a crowd-sourced community of users throughout Australia whose devices help locate items. The existence, size and extent of the Finding Community will vary from location to location, will not be the same at all times, and will not be present in all locations.


Check out the activity of our Bluetooth Finding community across different regions of Australia. The images below show where devices have been observed by the community over the last month. Remember, that the presence of the Bluetooth Finding Community at a particular location and time will vary as the community members move around. For example, we would typically see different activity from community members during the night than during the day.

148 million national observations for the month of September 2020

Australia

Map of Australia showing active Bluetooth Finding Community members

Map of Melbourne observations for the month of September 2020

Melbourne

Map of Tasmania observations for the month of September 2020

Tasmania

Maps of Melbourne and Tasmania showing active Bluetooth Finding Community members

Map of Sydney observations for the month of September 2020

Sydney

Map of Brisbane observations for the month of September 2020

Brisbane

Maps of Sydney and Brisbane showing active Bluetooth Finding Community members

Map of Adelaide observations for the month of September 2020

Adelaide

Map of Perth observations for the month of September 2020

Perth

Maps of Adelaide and Perth showing active Bluetooth Finding Community members

Map of Darwin observations for the month of September 2020

Darwin

Map of ACT observations for the month of September 2020

ACT

Maps of Darwin and ACT showing active Bluetooth Finding Community members

Observation map legend

Red

10s of observations

Orange

100s of observations

Yellow

1000s of observations

What is an observation?

Indicates where a device has been observed by the community over the last month.

Total observations

The total number of observations nationally for the month of September 2020 was 210 million. The greatest density and number of observations occurs throughout capital cities, regional population centres and highways throughout the country where 1000s of observations are commonly made each month. The frequency of observations reduces significantly in rural and remote areas where there is a low population and/or few people transiting through.