Making changes to plans and devices

We’ve all been on a journey of change recently. Some of it has been hard and confronting but some of it has opened our eyes to new ways of living. Precious time spent with family, the flexibility of working from home or the ease of video conferencing with your friends or family and even your doctor - we’ve seen the positive effect change can bring. That’s why we’re making changes too.

We’ve made changes for those who need price certainty

No excess data charges on all our new mobile and internet plans in Australia.

We’ve made changes for the data hungry

Get more data on our new month-to-month mobile plans. 5G available in selected areas on selected plans using compatible devices. Data for use in Australia.

We’ve made changes for those changing the way they work

No lock-in contracts on our new internet and mobile plans. Simply pay out your device if you leave.

We’ve made changes for the upgraders and phone fumblers

Learn about the simple option for protecting and upgrading your phone twice a year, even if it’s damaged.

New habits and routines mean you need better home internet

Flexibility and affordability are more important than ever. From nbn plans and bundles to Wi-Fi boosters and special family internet offers - we’re making it easier for you to get what you need.

We’ve made changes for those who want Wi-Fi in every room

Add on Telstra Smart Wi-Fi Boosters to any nbn plan. Wall-to-wall Wi-Fi coverage. Guaranteed.

We’ve made changes to help more school kids get online

Discounted home internet for 12 months for eligible lower income families. Offer ends Sept 30.

We’ve made changes for those hot-desking at home

Switch to Australia’s most reliable home Wi-Fi.

Reward yourself with Telstra PlusTM

Join Telstra Plus and get rewarded for just recharging or paying a bill. Earn points to put towards must-have devices, SIM kits, accessories and more.

Hold onto the good times together and keep everyone entertained

Watching movies, cheering for your favourite team or gaming online with friends – remember to keep the good changes. Enjoy great offers on BINGE, Kayo and Xbox All Access.

We’ve made changes for those who want a great deal on BINGE

Stream the world's best shows, loads of movies and much more. Get 3 months of BINGE Standard on us.

We’ve made changes for fans who want footy for less

Get Kayo Basic for $15/month for 12 months. 

Save $10/month. Exclusive to Telstra.

We’ve made changes for the Next-Gen Heroes

Stay informed on the new Xbox Series X with Xbox All Access. Offer Exclusive to Telstra.

Embrace a new kind of business

It’s been a time of change for Australia’s small businesses – reimagining, reinventing and making the best of challenging times. We’re changing too with more options for data, support and security.

We’ve made changes for data hungry businesses

Keep things running smoothly with 80GB of shareable data.

Data for use in Australia.

We’ve made changes for the busier than busy

Dedicated account manager support, now with messaging for every business. 

We’ve made changes to better protect businesses online

Cyber Security Services. $80 mth-to-mth.

Added protection for your business devices.

My Telstra – get help when and how you need it

We’ve made changes for those who can’t talk right now.

Our new and improved My Telstra app makes it easier to get what you need without the wait. View your services, pay your bill and troubleshoot tech issues. You can also message us anytime, stopping and picking up the conversation when it suits you. 

  • nbn Health check - Diagnosing connectivity issues on nbn services has never been easier with our new nbn health check tool. 
  • Payment Extensions - Need more time to pay your bill? You can now request an extension of up to 42 days on the Payments screen.
  • Monitor faults - Check the status of any reported fault through the Get Help screen, plus view and reschedule nbn fault technician appointments.

The latest news on how we’re changing

Why we’re changing our mobile plans and what you’ll get out of it

We know that you want and are using more mobile data than ever – so we’ve updated our plans and pricing to meet that need.

How we’re helping deliver better in-home Wi-Fi coverage

Now that we’re all working from home more, having dependable and fast Wi-Fi is super important.

Navigating our brave new virtual world

Many sectors, from professional services to education and even the arts, have discovered a brave new virtual world during the COVID-19 pandemic.