Cisco Webex Hybrid Services

Extend and empower teamwork

Improve your teams’ efficiency by bringing together dispersed, mobile and time-poor staff with complete, modern collaboration tools, within a single app.

Simply and effectively boost your teams’ productivity using Cisco Webex Hybrid Services to easily message, meet, call, whiteboard, create and share content. Cisco Webex Hybrid Services integrates Webex Teams, Webex Meetings and Hosted Collaboration Solution from Telstra so there’s no need to switch applications or devices and you get the convenience of one number across all compatible Cisco phones.

Cisco Webex Hybrid Services offers an even better end user experience while ensuring administrators benefit from greater visibility and control.

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Key features

Hybrid Call Service

Spark a culture of collaboration by enabling functions like simultaneous ring, mobile audio and video calling, instant desktop sharing, and unified call history.

Hybrid Identity Management Service

Protect your teams while keeping and managing your own access keys on-site with a secure Single Sign-On for Cisco Webex Teams and Active Directory Federation Services.

Hybrid Calendar Service

Integrate your on-site Microsoft Exchange, Office 365 or Google Calendar with Cisco Webex Teams. You can also schedule and join meetings quickly and easily via a calendar app.

Webex Teams Micro Services

Cisco Webex Teams enables access to a range of secure Micro Services such as encryption key management, message indexing services for search functions, e-discovery services, signaling services for Webex Teams apps, Webex devices and API functions.

Hybrid Directory Service

Stay connected with your contacts simply and easily by integrating Microsoft Active Directory with Cisco Webex Teams. Contacts are always current with automatic syncing between Active Directory and Cisco Webex Teams.


Empower staff

Empower your staff to collaborate, meet, message, call, whiteboard, create and share from one app, and show your users’ meetings across desktop, mobile and endpoints.

Stay in contact, simply

Make it easy to stay in touch with one number, simultaneous ring, and integration with call queues.

Enhance collaboration

Work together for better results, intuitive connectivity and improved meetings by instantly sharing your desktop with other Cisco Webex Teams users with one click.

Easy scheduling

Integrate the solution with existing calendar and contact applications to schedule meetings with ease.

Better, more secure management

Keep control by giving administrators more control over a dispersed workforce while securing your business with Single Sign-On for Cisco Webex Teams and Active Directory Federation.

How it works?

Cisco Webex Hybrid Services delivers true enterprise calling capability by linking Telstra’s Hosted Collaboration Solution with Webex Teams, supported by Telstra's cloud collaboration platform and secure global data networks.The solution enables integrated calling with direct links to your existing communication systems, with effortless switching between communication modes. And the ability to reach out to the world.

Telstra Cisco Webex Hybrid Services integrates our Cisco Hosted Collaboration Solution suite of services with (HCS) Cisco Webex Teams, to deliver enhanced functionality to the collaboration application, and a rich end-user experience.

It gives you complete and integrated experiences across your presence, instant and persistent messaging, as well as content sharing, calling, video conferencing and advanced meetings Underpinned by our global IP and SIP Connect networks, functionality is natively integrated to give you a consistent, high-quality experience every time.

Cisco webex hybrid services diagram

Why Telstra

Cisco Alliance puts you ahead

Our strategic alliance with Cisco enables you to access Cisco’s ground-breaking global technologies designed for peak performance on our networks.

Experience you can depend on

We have vast experience in successfully delivering cloud collaboration solutions, with more than 270,000 endpoints deployed in the last 10 years. We know what's coming next and can best position you for success.

A better mobile experience

The Telstra Mobile Network is Australia's largest and fastest mobile network. Our network strength helps you take full advantage of Cisco Webex Teams mobile collaboration capabilities in more places.

Getting started

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