FAQs

Unfortunately not. Telstra Vantage™ is a private, invitation-only experience for selected Telstra enterprise, small business and government customers, Telstra staff, Channel Partners and Frontline leaders.

Telstra Vantage™ is an ideas, technology and business experience that brings great minds, innovators and leaders together to find better ways of doing business.

It’s also a celebration of the magic of 5G and the networks of tomorrow. And a place to come together and create a better future for our businesses, our communities and our country.

You’ll be able to: collaborate on solutions to business challenges; network with your peers and Telstra’s experts; and connect with world-class technology brands.

Event passes are complimentary for some channel partner invitees, while others will need to pay to attend. This will be obvious when you complete the registration process after receiving your invitation. Even if your pass is complimentary, there’s an option in the registration process to buy your ticket if you need to comply with your organisation’s probity requirements.

Your pass is non-transferrable. If you’d like your colleague to attend, please contact your Partner Manager.

Unfortunately not – Telstra Vantage™ is a private, invitation-only, experience. Guests will not be permitted to attend any Telstra Vantage™ activities, including all networking events.

The Telstra Vantage™ 2019 app will be launched shortly before the event. Registered delegates will receive an email letting them know when it’s available to download.

The app will have everything you need to make the most of your Telstra Vantage™ experience, including the full agenda, exhibitor list and floor plans. You can also personalise your experience by building your agenda through the app.

Airport transfers will be provided after the event concludes at 4.00pm on Thursday 5 September.

Standard check-in and check-out times apply for all hotels. Typically, you can check in at 10.00am or 11.00am, depending on your hotel. And check out times will be 2.00pm or 3.00pm depending on your hotel.

Most of you will be required to check-out of your hotel on Thursday 5 September, prior to the final day of the conference. You’re welcome to bring your bag to the MCEC where it will be stored until you collect it after the event concludes at 4pm.

Delegates have been assigned to a number of hotels within walking distance to the MCEC, where the event is being held. We’ll get in touch via email closer to the event with specific information about your accommodation.

As part of your Telstra Vantage™ registration we cover the bill for your accommodation and the meals provided as part of the event. You’ll need to pay for your own incidentals, personal items and services (including room service, mini bar and phone calls from the hotel phone) that you purchase during your stay. This bill will be issued by the hotel directly.

Lunch, morning and afternoon refreshments, coffee and water will all be served in the expo throughout the event. Some may choose to have breakfast in their hotel or apartment.

The dress code is business casual. We recommend you wear comfortable shoes. For the gala dinner on Tuesday night, dress to impress!

The Expo is accessible, with equitable and step free access to every conference and exhibition space. There are accessible toilets, ramps and lifts throughout the venue including lift access from the car parks with dedicated accessible car park spaces. A designated accessible drop off point is located at the main entrance on Clarendon Street. To assist with our inclusive planning, please let us know if you have specific accessibility requirements by indicating this in your registration form.

Braille is provided on all room door signage and fixed directional signage throughout the venue. The venue is guide dog friendly, and guide dogs and other registered assistance dogs are welcome in all areas. To assist with our inclusive planning, please let us know if you have specific accessibility requirements by indicating this in your registration form.

Live captioning of audio presentations to text is available in the main stage and theatres 1, 2, 3 and 4 on your personal devices (mobile phones, tablets, laptops). To access live captions onsite, go to the relevant session in the ‘Agenda’ on your event app, and click on the link for ‘Live captions’. The venue also provides hearing augmentation devices for the majority of the meeting rooms in the Convention Centre, which are available at the customer service desks. To assist with our inclusive planning, please let us know if you have specific accessibility requirements by indicating this in your registration form.

A cloakroom will be open at the Melbourne Convention & Exhibition Centre (MCEC) during the times below. While the cloakroom will be attended, please don’t check in any valuables, as responsibility for any loss will not be accepted by the MCEC or Telstra.

Monday 2 September: 9:00am – 7:30pm

Tuesday 3 September: 7:00am – 7:00pm

Wednesday 4 September: 7:00am – 6:30pm

Thursday 5 September: 7:00am – 5:00pm

Yes – your event name badge and lanyard must be worn at all times during Frontline at Telstra Vantage™. If you misplace or lose your badge, you’ll need show photo ID to get a replacement. Your name badge and lanyard must also be worn to the evening networking events.

Once you’ve registered, you’ll need to wear your name badge at all times. You may also be asked to produce photo ID on request.

Of course. Free Wi-Fi will be provided by Telstra and is available in the expo throughout the event.

The main stage is located in the plenary of the Melbourne Convention & Exhibition Centre. The Telstra team onsite in the pink shirts can direct you.

There will be a business lounge on site – a quiet space for you to have informal business meetings, or just sit down, plug in and get some work done. There will also be six meeting rooms available onsite. To book a meeting room when you’re on site, please visit the concierge desk which is located near the meeting rooms in the Expo.

We’ve taken a number of steps to support environmental sustainability onsite:

Onsite wastage plan: We’ve implemented a wastage plan that focuses on reducing both general and landfill waste. This includes providing guidelines to suppliers and exhibitors on what types of materials to avoid in their production and packaging, and clearly separating waste onsite (organic, mixed, landfill and paper) to maximise recycling.

Reducing organic waste: Telstra Vantage™ organic food wastage is donated to Oz Harvest as part of MCEC’s sustainability initiative, and this is an important consideration when selecting our menus for the event.

Avoiding plastic water bottles: Plastic water bottles will not be distributed at the event, as water fountains and water coolers are available. Eco-safe water bottles and biodegradable/compostable cups are located at each water fountain and cooler, and delegates are encouraged to bring their own water bottles to refill throughout the event.

Environmentally friendly coffee carts: Biodegradable, compostable coffee cups and reusable coffee cups will be available from all coffee carts onsite. Delegates are also encouraged to bring their own reusable cups and baristas will be happy to rinse your cup.