Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

Millennials, mobiles
& money

Discover the latest technology trends impacting
the way banking and finance institutions are
interacting with their existing customers – and
enticing new ones.

Watch Video

A window into how the enigmatic Generation Y (now the largest demographic group) will transform the financial services industry. As employees, customers, investors and policy makers, Millennials have been redefining the role that finance institutions to play in their digitally driven lifestyles, business and society.

Download report below for insights on the 'always on', automated and hyper-personalised and mobile-first expectations of this new Millennial customer and the technologies with the potential to help you build stronger relationship with them.

Key Findings

Millennials vote with their money. From mobile banking to crowd funding, payments, wealth management, loans and investing – there’s an app for that, and up to two in three Millennials are already using or considering using FinTech.

 

90 per cent of bankers believe FinTech will have a significant impact on the industry’s future

 

30 per cent believe that FinTech may even take over

 

But only 50 per cent believe their institutions are generating value from their digital partnerships 

This report looks at technology through life’s remote control, the mobile phone, and analyses where institutions will need to digitally transform in order to compete against platform-based, data-intensive and capital-light business models that are predicted to have the greatest disruptive impact. It outlines how emerging digital technologies, including blockchain, artificial intelligence and data analytics enable institutions to create networked ecosystems for the provision of transaction, risk management, investment and financing services to win Millennials with.

Measure often: Monitor employee engagement often during and post-deployment. Surveys and collection methods don’t need to be monolithic, catch-all projects. They can be smaller, more focused and faster to complete and provide a more realistic view of their attitude to work over time.

Measure often: Monitor employee engagement often during and post-deployment. Surveys and collection methods don’t need to be monolithic, catch-all projects. They can be smaller, more focused and faster to complete and provide a more realistic view of their attitude to work over time.

Measure often: Monitor employee engagement often during and post-deployment. Surveys and collection methods don’t need to be monolithic, catch-all projects. They can be smaller, more focused and faster to complete and provide a more realistic view of their attitude to work over time.

Measure often: Monitor employee engagement often during and post-deployment. Surveys and collection methods don’t need to be monolithic, catch-all projects. They can be smaller, more focused and faster to complete and provide a more realistic view of their attitude to work over time.

Register To Download