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nbn™ network

Connect to Australia’s favourite nbn provider.

nbn™ network
Connect to Australia’s favourite nbn provider.

Enjoy a fast and reliable connection to the nbn network with Australia’s most popular nbn provider.

Our tests show ~90% of our nbn customers on Standard Plus Evening
(excluding Fixed Wireless customers and customers on FTTB/N/C with
limited line speeds) experienced average download speeds of 45Mbps
from January to December.

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Talk to us about Telstra nbn: chat now or call 1800 993 728.


What's Telstra's role when it comes to the nbn network?

What is the nbn network?

The new government-owned nbn network will be rolled out to give Australians a reliable broadband connection. Let us help you get ready.

Connecting to the nbn network with Telstra

This is a two-step process. nbn co delivers the network and a retail service provider, such as us, completes your service connection.

Rollout map

Want to see where the nbn network is coming next?  Check out our map.

Network speeds

We offer 3-speed tiers with most of our plans starting at Standard Evening Speed. This is the standard speed offered on the nbn network.

Moving to the nbn is easier than ever before

frontier gateway modem

The Telstra Smart Modem™ Gen 2 unlocks the power of Telstra’s home and mobile networks for a faster, more reliable connection.

Enjoy a seamless transition to the nbn network with the peace of mind that your modem will switch to our mobile network while your nbn service is being connected.

Selected customers who take up an eligible 24-month home internet plan will receive a Telstra Smart Modem™ Gen 2 as part of their plan.

Is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Eligible broadband service required. Your mobile backup connection is limited to speeds of up to 6Mbps for downloads and 1Mbps for uploads. Actual speeds will vary due to local conditions and content accessed. 

Why choose Telstra services on nbn for your home

The smart, reliable connection

The Telstra Smart Modem™ Gen 2 allows you to connect to our mobile network as soon as you receive it while you wait for your home internet to be activated.

Have peace of mind your modem will switch to the Telstra Mobile Network if required.

Read more

Unrivalled entertainment

Enjoy the world’s best entertainment at home and on the go with Telstra TV and Foxtel from Telstra.

Safe and secure

Help keep your family members safe when they’re online with Telstra Broadband Protect.

nbn satisfaction guaranteed

If you’re not happy with your nbn service, let us know within 30 days of connecting and we’ll set you free without penalty. First time Telstra on nbn connections only.

Already have services on the nbn network with Telstra but need help?

Help & Support

More information about the nbn network can be found in our support articles.

Find out more

Got a question about the nbn network? Our customers have firsthand knowledge.

Go to CrowdSupport
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