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Keep it simple
with Telstra Mail.

Telstra Mailis our revamped email service offering improved features and better compatibility with your devices.

Why Telstra Mail?

We’ve introduced the new Telstra Mail service to meet the growing needs of our customers who’ve told us they value their BigPond email address, but would like improved features and better compatibility with their devices.


Why is Telstra Mail better?

Telstra Mail gives you increased mailbox storage – 10GB for emails and attachments – and is simple-to-use across mobiles, tablets and computers. It comes with improved security features and spam filtering. And for greater peace of mind, all your emails are stored right here in Australia. Plus, there are no advertising banners to distract you.


How to get it

Telstra Mail is available to current Telstra email customers with a @bigpond.com, @bigpond.net.au and @telstra.com email address, plus new customers taking up Telstra Home Broadband.

  • When signing up to Telstra Home Broadband, you’ll be issued with a @bigpond.com identity and be given the opportunity to take up a mailbox.
  • If you’re not interested right then, you can always add a mailbox or several (up to a total of 15 at a later date via telstra.com/myaccount.)

Questions about Telstra Mail?


Got a question about Telstra Mail? Ask our Customer Forum.

Go to CrowdSupport

More information about Telstra Mail can be found in our FAQ.

Go to Support