Update 07 Dec (PM): Telstra Exchange Fire In Warrnambool

Media Release, 07 December 2012

This is the latest update on Telstra’s ongoing efforts to restore communication services in south-western Victoria. 

Overnight technicians have made solid progress on connecting services. We now have 96 per cent of landline phones repaired and 94 per cent of internet services back in service. This is in addition to all mobile services and large business customers that were restored previously.

This means that there are now under 3,000 fixed line services and under 1,000 internet services, predominately in Warrnambool, remaining to be connected. Technicians will be connecting them one by one as cabling and equipment installation work continues.

Sensis will be offering its customers whose Yellow Pages or White Pages digital advertising was disrupted by the fire at the Warrnambool exchange a one month rebate on this advertising.  Further information, including how to claim a rebate, will be made available over the coming days.

The next media update will be issued on Monday 10 December 2012. Senior Corporate Affairs Advisor, James Howe, remains available for updates over the weekend if you require further information.

Community forums will be held in other towns including Hamilton, Portland, Edenhope, Heywood, Casterton, Balmoral, Coleraine and Penshurst from Tuesday of next week.