Contact the Office of the CEO

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You'll find customer service contacts and tips in our Help section.

David Thodey, CEO of TelstraYou can contact the Office of our CEO, David Thodey, by writing to:

Office of the CEO
Locked Bag 5639
Melbourne VIC 3001

You can also contact us online.

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Find out about the processes Telstra uses to select its vendors and our expectations of those vendors.

Supplying to Telstra

At Telstra one of our key priorities is customer service. If you're having trouble getting a problem fixed, please contact us and a member of our team will help put it right.

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Find out how to update your shareholder details or contact the Telstra Share Registry.

Shareholder Enquiries

Our network is subject to damage from time to time. If you identify damage to our infrastructure – including pits, pillars, underground cables and overhead wires, please call us on 13 22 03.

Alternatively, you can use our online form to report damages to Telstra equipment.

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Telstra Exchange is our official corporate blog featuring informed commentary and an exchange of views on Telstra, the Australian telecommunications industry and broader technology issues. It's the online opportunity for everyone to exchange opinions and ideas.

Telstra Exchange